Leadership & Team Development

• Lead, manage and develop property managers, setting high standards and creating a positive and collaborative team environment.
• Support colleagues in delivering consistently high standards of service and professional advice.
• Take an active role in team projects and initiatives, sharing knowledge and helping to develop the wider surveying team.
• Demonstrate initiative, accountability and a proactive approach to managing priorities and delivering results.

Compliance & Risk Management

• Monitor statutory, regulatory and internal compliance requirements across your portfolio.
• Coordinate audits, assessments and specialist advice where required.
• Work closely with service partners to maintain appropriate records, control documents, logbooks and management systems.
• Ensure properties are managed in accordance with relevant RICS standards, legislation, insurance requirements and agreed client procedures.
• Identify potential risks and issues early, taking appropriate action and escalating matters where necessary.

Service Charge Management

• Support the preparation of service charge budgets, including clear and informative budget explanations.
• Monitor monthly expenditure and year-end service charge accounts, ensuring effective budgetary control.
• Review outgoing costs, investigate variances and address outstanding issues or backlogs.
• Ensure service charge management is carried out in line with relevant RICS guidance and client requirements.

Business Development

• Play an active role in new business pitches, tenders and presentations.
• Contribute to business development strategy and the preparation of high-quality proposals and supporting documentation.
• Identify opportunities to enhance existing client relationships and develop new business.
• Support due diligence and provide property management input into building and site acquisitions.

What I’m Looking For

• Someone who combines strong technical property management expertise with excellent commercial and interpersonal skills.
• Proven experience in property management, with the ability to manage a portfolio confidently and independently.
• Experience of line managing and developing property managers.
• Strong client-facing skills and the confidence to communicate with senior stakeholders.
• Excellent knowledge of leases, property management processes and occupier matters.
• Experience of service charge budgeting, expenditure monitoring and year-end processes.
• A strong understanding of statutory and regulatory compliance.
• The ability to inspect properties, identify issues and drive improvements in standards.
• Experience contributing to or leading new business opportunities, pitches or tenders.
• Excellent written and verbal communication skills, including strong report-writing ability.
• Strong organisational skills, with the ability to prioritise effectively and meet deadlines.
• A proactive, solutions-focused approach and the confidence to make decisions.
• The ability to build strong relationships and work collaboratively with clients, occupiers, colleagues and external partners.
• A willingness to embrace change, technology and new ways of working.
• A commitment to continuous learning and developing both yourself and others.
• MRICS is desirable but not essential.

For a confidential discussion, please contact:

Sam Jefferson
📞 07917 042 950
📧 Sam@varnomross.co.uk

I’m a specialist General Practice property recruiter with over 10 years’ experience. If this role isn’t quite right but you’d like to explore your options, I’d be very happy to have a confidential conversation.