Saltgate
Associate Director, Client Services
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Why Saltgate?
Colleague or client, we invest in the best. As an independent and exclusive employer, we’re a people-first business that truly prioritises our people above short-term profits.
We launched in 2007 to focus on investing in long-term relationships so we can deliver the best service to our blue-chip clients. At Saltgate, you’ll get unique exposure to our clients, valuable experience, and continued opportunities for learning and development.
Cross-level collaboration is supported and encouraged. Our open plan office means you’ll sit alongside and learn from our most experienced team members.
Saltgate has grown to three offices, over 200 colleagues, and more than US$100bn of assets under management, but we’ve kept the intimate, supportive spirit that makes us stand out.
Your role
Our Client Services teams at Saltgate are primarily responsible for the Company Secretarial and administration components of client service delivery for a portfolio of Private Equity and Real Estate Private client structures.
Reporting to the Director, you will have full ownership of the client relationship and deliverables and be responsible for operational activity and workflows, acting as a principal point of contact and escalation
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Your focus
- Lead on all aspects of day-to-day operations and transactional client service deliverables
- Oversee and manage a small team to ensure delivery and clarity around team and organisational priorities and goals
- Liaise, build professional relationships and collaborate with key internal and external stakeholders to ensure best industry practice and consistent high level cross jurisdictional service delivery
- Proactively champion and drive operational development initiatives and business transformations, and successfully lead the team through these changes.
Your Experience
- Strong academics with an appropriate professional qualification (CGI, ICSA or equivalent)
- Relevant, well established experience with technical exposure to corporate legislation and regulations in the UK
- Demonstrable experience in managing effective and engage teams, through fostering an environment where people are motivated to meet overall goals
- Can apply business insights to improve client specific provision and advance the organisation
- Able to appropriately manage conflicts situations confidently and discreetly.
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All individuals are assigned responsibility for assisting in the overall information security and data protection environment. This includes attending and completing all mandatory information security and data protection training and complying with all applicable policies and procedures.
Our pledge
As a people-first organisation, we aim to attract the best people and help them develop so they can deliver exceptional client services.
We embrace diversity, and have a culture of openness, which is reflected in our core values – engagement, partnership, integrity, and commitment. Whether you’re a client or a colleague, Saltgate will partner with you to ensure you can achieve your best.
Saltgate is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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