As an Associate Director you will be delivering work for our clients day-to-day. While no two projects are the same, you will typically be responsible for managing an engagement end-to-end, acting and being seen as a trusted advisor and key point of contact to our clients. You will be the key point of review on all deliverables, setting approach direction and driving the project forward. You will build trust with internal and external stakeholders as a trusted advisor.

In addition, you will be responsible for driving business development outside of your primary engagement, bringing the whole of the broad capability of Deloitte in support of our clients’ objectives. Beyond client work, you will act as a leader within the insurance AI and Data team and broader practice, driving initiatives to develop the capability and culture of business. You will be a coach and mentor to junior team members, supporting their wellbeing, and create a culture that draws strength from diversity and inclusion.

Client engagements are predominantly with organisations facing important, often profound, transitions. Engagements are typically driven by COOs, CUOs, business unit leaders, CDOs and other members of the senior management team. Client engagements may be as short as a few months, but can also evolve into multi-year, wide-ranging and transformative relationships. We not only bring our clients the insight and unconventional thinking that help them form strategies to anticipate disruption and respond to change – we also use our experience and knowledge to help them deliver those strategies.

Some examples of the types of programmes you would shape and deliver include:

• Commercial & Specialty underwriting transformation
• Setting up a central data office for a global broker
• Designing and deploying data and AI capabilities and products into an insurer’s business functions
• Redesigning the executive management information suite following a series of acquisitions
• Developing a strategy for how data and AI will change the claims experience and processes

We bring a rigorous, evidence-based analytical capability to help our clients solve their most pressing and complex issues. We help them reveal insight and deliver value through pragmatic recommendations. Our approach is to work collaboratively with our clients to understand the forces that are driving change, identify opportunities and enable them to develop and deliver solutions across their whole organisation.

Connect to your skills and professional experience

To be successful in the role, candidates should bring a deep understanding of Commercial & Specialty Insurance with knowledge of the end to end value chain and market operations, including Lloyd’s of London and Company Market business. Candidates should demonstrate a knowledge of AI and data, and how it can be leveraged to deliver business outcomes within Commercial & Specialty Insurance.

As an Associate Director, you must have:

• Extensive experience working as part of a front line (e.g. UW, Claims), strategy, enterprise architecture, data/AI or transformation team with a Commercial & Specialty Insurer or Broker, or in consulting in the Commercial & Specialty Insurance industry
• An expert understanding of the Commercial & Specialty Insurance sector, its value chain, internal workings and dynamics, with a track record of successful execution in the industry
• Experience of designing and delivering transformative change for a broker or carrier as part of a wider programme or project
• Ability to identify and articulate opportunities to leverage AI and data to solve business problems and deliver business outcomes
• Experience in developing senior stakeholder relationships across organisations and understanding how to leverage these relationships to drive and embed change
• Proven track record of establishing, inspiring and leading teams through complex projects to successfully deliver strategic initiatives within an organisation
• Ability to construct and evidence and articulate strategic arguments, with creativity in identifying evidence sources and the ability to leverage your experience for peer comparison
• Ability to work independently and be a self-starter
• Outstanding verbal and written communication skills
• Exceptional time management skills to manage competing priorities, across client service, practice development, and business development responsibilities
• Proven ability to scope, design and deliver the full cycle of project management accountabilities
• Experience with problem diagnosis, solution development, stakeholder communications, decision-making facilitation, documentation, stakeholder management, and team leadership
• A strong academic record, an undergraduate degree or equivalent

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology & Transformation

"I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Technology & Transformation

“Everyone always says “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, Technology & Transformation

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the