Associate Director / Director Real Estate Digital · AI Transformation

• Build strategic client relationships

  • Establish trusted, executive-level relationships with senior client stakeholders.
  • Act as executive sponsor and trusted adviser on major AI opportunities and commissions.
  • Represent Turner & Townsend through conferences, industry groups, and thought leadership.

• Win new business

  • Lead strategic pursuits and major AI bids across target clients and sectors.
  • Develop compelling, differentiated value propositions grounded in measurable client outcomes.
  • Identify opportunities to support clients with our wider digital services where there is a genuine potential to add value.

Key Technical Responsibilities

• Lead AI transformation programmes

  • Lead the strategy, design, and delivery of client AI transformation programmes end to end using and building on our existing frameworks.
  • Define AI roadmaps, operating models, and business cases that link investment to value.
  • Bring structure, governance, and pace to complex, multi-stakeholder change.

• Map and transform business processes

  • Work with clients to map, challenge, and redesign core capital delivery and real estate processes.
  • Identify high-value AI use cases and prioritise them against feasibility, risk, and return.
  • Redesign ways of working so AI adoption is embedded, not bolted on.

• Deploy AI tools and drive adoption

  • Lead the selection, deployment, and scaling of AI tools across client organisations.
  • Ensure solutions are integrated, secure, and fit for enterprise use.
  • Drive user adoption, capability building, and measurable change.

• Scope and shape bespoke AI solutions

  • Scope, specify, and lead the development of custom AI solutions from a leadership perspective.
  • Translate client challenges into clear requirements for data, engineering, and design teams.
  • Ensure solutions are commercially viable, scalable, and aligned to client strategy.

• Responsible AI, governance, and assurance

  • Champion responsible, safe, and well-governed AI across every engagement.
  • Advise clients on AI governance, risk, data, and assurance frameworks.
  • Maintain technical excellence and provide senior assurance across all commissions.

Leadership Responsibilities

• Build and lead high-performing, multidisciplinary AI transformation teams.
• Act as the senior point of coordination for AI opportunities, pursuits, and commissions.
• Support recruitment and talent development aligned to a fast-growing capability.
• Mentor consultants and develop the next generation of AI change leaders.
• Contribute to wider Real Estate Digital leadership and business planning.

Qualifications

Experience and Attributes

The successful candidate will demonstrate:

• Significant experience leading AI, digital, or technology-enabled transformation programmes.
• A strong track record advising senior executives and navigating complex stakeholder environments.
• Deep understanding of AI use cases, tooling, and delivery from process automation to generative and agentic AI.
• Experience across capital delivery, real estate, or corporate functions (finance / corporate occupier an advantage).
• Proven ability to combine commercial leadership with genuine technical credibility.
• Resilience and composure able to lead confidently through ambiguity, pressure, and rapid change.
• The ability to position, influence, and collaborate as readily as to lead and direct.
• A track record of leading teams and delivering measurable business change.
• Excellent strategic thinking, communication, and executive-level presence.
• A record of growing revenue, building propositions, and creating market opportunity.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Department: Real estate