Sixty Eight People
Associate Director of Operations
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About the job
INTERIM VENUE DIRECTOR
HANDS-ON. COMMERCIALLY MINDED. PEOPLE-FIRST. HIGH-IMPACT.
What's in it for you?
- Circa £75,000 interim contract initially 6–12 months
- A genuine leadership opportunity — full ownership of a well-established B2B conference and events venue
- A standalone, senior role reporting directly into a Director-level stakeholder
- The chance to rebuild and stabilise an experienced, invested team following a period of change
- Scope to reshape the operating structure, including developing a senior supervisor / deputy leadership tier
- Exposure across the full commercial and operational P&L, working closely with a dedicated sales lead
- High visibility with senior stakeholders and the opportunity to influence strategic decision-making
- Based on site in Central London
Who are they?
Our client operates a well-established B2B conference and events venue in Central London, hosting meetings, conferences and receptions for a broad range of corporate and public sector clients. The venue has built a strong reputation for service quality and sustainability, generating around £1m in annual turnover across multiple events a week. This is a genuinely hands-on, people-first environment where the right leader can make an immediate and visible impact, working closely with senior stakeholders who are keen to hand over full day-to-day ownership.
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What will you get up to?
- Lead full day-to-day accountability for venue operations, standards, licensing, staffing and event delivery
- Review the current team structure, with scope to develop a senior supervisor / deputy leadership role
- Partner with the sales lead to shape commercial strategy, pricing and revenue growth
- Take day-to-day operational responsibility off senior stakeholders, freeing them to focus on wider priorities
- Act as the senior on-site lead for events, ensuring safe, professional and profitable delivery
- Oversee facilities, health & safety and compliance, working alongside specialist support
- Manage rota and resourcing across permanent, casual and agency staff
- Build and maintain strong relationships with clients, suppliers and partners
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What are we looking for?
- Senior leadership experience within a B2B conference and events venue, hospitality operation or comparable service-led environment
- A broad, multi-disciplinary skill set spanning operations, F&B/catering coordination, facilities/H&S and commercial strategy
- Confident, credible and commercially minded, with strong P&L ownership and revenue-management experience
- A people-first leadership style — someone who brings a team on the journey rather than dictating change
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