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Milton Keynes University Hospital NHS Foundation Trust

Associate Director of Operations (ADO)

Milton Keynes
£94.3k – £108.9k/yr
Posted about 21 hours ago
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Associate Director of Operations

Department: Medicine

Band: 8d
Salary: £94,356 - £108,814 Per annum

Hours: 37.5 per week, all roles are considered for flexible working

Are you an exceptional operational leader ready to make a real impact in a dynamic and ambitious NHS Trust?

Milton Keynes University Hospital is seeking an experienced and influential Associate Director of Operations (ADO) to join our senior operational leadership team. This is an exciting opportunity to influence the future of healthcare delivery within a growing and forward-thinking NHS Trust. Working closely with clinical, nursing, and corporate colleagues, you will help maintain patient safety and treatment effectiveness, improve patient experience, transform services, and make a positive difference to the health and wellbeing of the communities we serve.

We are looking for an ADO with substantial senior NHS operational leadership experience and a strong alignment to our values and behaviours. We want our ADO to be enthusiastic, energetic, outgoing, and a highly visible leader who promotes professionalism and openness, empowering our staff to consistently provide high-quality care with compassion. You will be someone who inspires confidence, builds strong relationships, and brings people together to deliver sustainable improvements for patients and staff.

If you see yourself reflected in our values, behaviours, and ambitions, we would love to hear from you.

Interviews will be in person on Monday 24 August 2026.

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'We care. We communicate. We collaborate. We contribute.'

94% of staff within this team, who participated in the 2025/26 NHS Staff Survey, reported a strong team culture and positive working relationships, reflecting a supportive, collaborative environment where colleagues feel respected, valued, and able to work together effectively.

Role Overview

The ADO has a pivotal leadership role at the heart of our organisation. Reporting to the Chief Operating Officer and Divisional Director, you will provide strategic and operational leadership across your portfolio, ensuring the delivery of safe, effective, and high-quality services while achieving demanding national and local performance standards.

You will play a key role in shaping and delivering the strategic direction of your services, driving operational performance, leading service transformation, and ensuring patients receive outstanding care and experience.

About Us

We seek colleagues as diverse as the population we serve and are committed to creating an inclusive workplace where everyone feels valued, respected, and able to thrive. We welcome applications from people of all backgrounds who share our ambition to deliver outstanding care and improve the lives of our patients and communities.

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

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As a medium-sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.

Further investment is underway, including the recently approved Women and Children’s Centre, set to open by 2030.

More Information

Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital

For further information about Milton Keynes please visit - Visit Milton Keynes

For further details / informal visits contact:

Name: James Biggin-Lamming
Job title: Chief Operating Officer
Email address: James.Biggin-Lamming@mkuh.nhs.uk

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Skills

Operational Leadership
Strategic Planning
Service Transformation
Healthcare Management
Patient Safety
Performance Management
Stakeholder Engagement
Clinical Governance
Change Management
Resource Management
NHS Regulations

Location

Milton Keynes, England, United Kingdom

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