Deloitte
Associate Director, Solutions Architect, Insurance Operations & Domain Solutions
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JOB DESCRIPTION
Connect to your Industry
Our insurance clients engage us to solve their most complex problems, helping them to shape and deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape.
As part of this team, you'll work alongside a team of Insurance specialists from across Insurance markets and will be able to quickly build upon your existing industry knowledge and consultancy skills to develop your expertise. We will be looking to you to help lead project teams and develop the talent and insight in our community.
As part of Insurance Operations & Domain Solutions team, you’ll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications.
If you're looking for a role in a fast paced, exciting environment where you can make a big impact in the General Insurance, London Markets or Life & Pension insurers this is the role for you. Benefiting from early client exposure and working with and learning from some of the top practitioners in our field, you will develop quickly, add real value and build credibility in the industry from an early stage thus increasing your own marketability.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
Our Insurance clients engage us to solve the complex business problems they are facing in the current market and environment. We help clients shape their technology strategies in response to new competition or shift in technologies. At the heart of those strategies, are modern and innovative solution architectures. As part of this team, you will be focused on our Insurance clients, working alongside likeminded specialists from across the Global and General Insurance teams at Deloitte, and be able to quickly build upon any existing technology, industry and transformation experience.
As an Associate Director – Solutions Architect, the roles and responsibilities of the position include:
- Leading delivery programmes by creation of modern Solution Architectures and Technical Designs, collaborating with multi capability teams, senior business and IT stakeholders, managing senior stakeholders and taking accountability for the quality and timely delivery of your team’s deliverables.
- Support clients in creating or providing perspective on their technology strategies, roadmaps, or delivery programmes; ensuring investment in the right technology and delivering in the right order; building effective client relationships with senior and peer-level stakeholders across all business and technical domains including IT and Operations.
- Perform a tech lead role in guiding the client throughout the project/programme lifecycle, leading technology architecture engagements, including overseeing multiple technology workstreams.
- Provide technical design governance, solution quality assurance and design reviews to keep complex technology programmes on track against industry good practice and standards.
- Lead the generation of thought leadership and continuous capability development of the Solution Architecture practice to ensure we stay at the cutting edge of the technology developments applicable to the Insurance industry.
- Strengthen and develop our architecture capability by coaching junior team members and leading the definition and implementation of Deloitte accelerators
- Lead and contribute to business development work, bringing an entrepreneurial mindset, leading the development of our key propositions to market through pre-sales, bid preparation and client presentations.
- Lead definition for bids and proposals including opportunities involving independent technology architecture engagements and large-scale technology transformations.
- Help drive the continued growth of the Insurance practice including supporting the firm’s commitment to creating a more diverse and inclusive culture.
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Connect to your skills and professional experience
You must have an aptitude and ambition to be a successful member of our consulting team working in digital transformation, application design and implementation, or process design and implementation. We seek independent thinkers who also thrive as part of a team, with excellent communication and presentation skills and who are enthusiastic and passionate for driving change and real impact in the Insurance industry.
As a solution architect, you will be technically minded and relish analysing the detail of complex problems to identify and deliver technical solutions, but also enjoy challenging yourself to work in new Insurance fields contributing to market facing propositions, client engagements and internal initiatives.
Essential Experience:
- Proven solution architecture experience, deep technology knowledge, and experience in designing and implementing end-to-end solution architectures.
- Demonstrated experience of delivering innovative solutions as part of a digital transformation programmes, including cross platform integration of emerging technology solutions with existing or new core platforms.
- Experience in operating within an architectural design or technology delivery function within a leading firm within the Insurance industry, consulting firms, InsurTech or leading firm outside of Financial Services.
- Experience or deep understanding in at least one Insurance sector: Commercial Lines (e.g. Complex, Commercial, Specialty inc. Lloyds Market, SME and Delegated Business) and/or Personal Lines (i.e. Retail, Aggregators, Direct Broker, etc.), and the underlying Insurance business processes across the value chain (i.e. Policy Administration, Underwriting, Billing, Claims, Reporting, Reinsurance).
- Deep understanding of End-To-End Insurance lifecycle; Working knowledge of a typical End-To-End IT architecture, key systems, and key challenges for at least one Insurance sector (listed above).
- Demonstrated technology delivery experience including an understanding of all stages of the delivery lifecycle (e.g. inception, discovery, design, delivery, and transition).
- Demonstrated knowledge or in-depth understanding at multiple key architectural domains - including data, integration, business, application, and operational architecture (including infrastructure, security, and networking).
- Proven knowledge of typical vendors in retail and/or commercial insurance including emerging low-code/no-code platforms
- Understanding of wider vendor landscape, and proven experience of vendor assessment and selection as a part of RFI/RFP process
- Experience of working with insurance vendors, third party service providers and management of vendor relationships
- Experience in leading assessment of IT landscapes, business drivers and understanding impact of emerging technologies to define target and transition state architectures.
- Experience of defining technology strategy as a part of architecture delivery engagements
- Providing technical design governance, solution quality assurance and design reviews to keep complex technology programmes on track against industry good practice and standards.
- Experience of leading teams or workstreams within a wider complex digital transformation programme, able to work closely with developers, testers and other agile roles to help shape delivery.
- Understanding and experience in delivering through various ways of working, including waterfall and various agile methodologies
- Demonstrated experience of owning or developing architectural artefacts, such as high-level design documents, reference architectures, functional or technical design specifications and integration designs etc.
- Understanding of Cloud capability and solutions including application, business case and benefits.
- Analysing and defining solution options and brokering buy-in, consensus and decision making from technical and business stakeholders.
- Strong stakeholder management skills: proven track record in independently engaging and managing a range of client and internal stakeholders, including senior client stakeholders.
- Ability to analyse and define solution options and broker buy-in, gather consensus and drive decision making from business and IT stakeholders.
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Desirable Experience:
- Familiarity with modern software delivery tooling, for example, Jira, Confluence, QA and CI/CD tools.
- A proven adaptability and ability to shift focus and work with varied subject matters across different projects.
- Appreciation of emerging technology and trends in the Insurance industry, for example Cloud solutions, GenAI, Underwriting Workbenches or emerging London Market platforms
- Certification or demonstrated knowledge of one of the major Cloud Service Providers – Google Cloud Platform (GCP), Amazon Web Services (AWS) or Microsoft Azure Platform.
- Certification or demonstrated knowledge and delivery experience with one or more core Insurance applications (e.g. Guidewire, DuckCreek, among others).
- Experience leveraging emerging technology within the Insurance domain.
- A background in software engineering or experience with hands-on technology development and delivery.
- Industry certifications such as BCS, Agile/Scrum, SAFe, among others.
- Enterprise or solution architecture certification (e.g., TOGAF, Zachman).
Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.
Engineering, AI and Data
We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide
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