About this role

Job Purpose/Background:

EMEA Solutions Structuring (ESS) is responsible for developing BlackRock’s outsourcing and solutions proposition as well as structuring and implementing solution partnerships with retail and institutional DC clients across EMEA. Outsourcing and solutions is a strategic priority for BlackRock globally and the EMEA business is growing rapidly. The team’s mandate is to lead “Deal Teams” throughout the sales process and implementation in close partnership with businesses across the firm to bring a consistent, robust and innovative approach to designing and implementing solutions that identify and address the needs of our clients leveraging the best of BlackRock’s capabilities.

The role is for an associate level individual to join ESS focusing on the implementation component of the deal which includes:

• Leading reoccurring meetings and run specific workstreams of projects
• Showing initiative when addressing client inquiries and solving project challenges
• Navigating across various internal stakeholder teams to track project milestones and build meaningful cross-business relationships
• Identifying ongoing areas for improvement across client opportunities and contribute to process enhancements

The selected candidate will work on some of BlackRock’s most strategic, complex and high-valued client opportunities. Each outsourcing opportunity is unique. Therefore, if chosen, they can look forward to a multi-faceted role that allows them to develop a wide skillset and varied experience with different partner teams. Associates on team will be expected to be able to support at least two opportunities at a time.

The role requires the candidate to develop deep levels of knowledge and appreciation for client challenges including their motivations, regulatory landscapes including potential project impacts, and technical details of solutions including BlackRock’s platform capabilities. They will be held accountable for building strong internal relationships fostering cooperation across all parts of the EMEA business (investments, product, technology, in-country sales teams, and operations). Through this experience, they will learn to lead long-term, strategic and complex projects with a creative, solution-oriented mindset focused on the best possible client and BlackRock outcomes.

Key responsibilities will include:

• Working in close partnership with the business development leads within ESS throughout the sales process especially with non-standard scope of the opportunities (collaborating with internal stakeholders to analyse/develop the proposition and contributing to client workshop and pitch materials)
• Articulating the implementation approach and overarching capabilities of the team (positioning value add of choosing BlackRock beyond our investment capabilities)
• Forming strong relationships with clients and their stakeholders and ensuring a sound understanding of their objectives, their people, processes, platform and technologies
• Maintaining a deep understanding of the BlackRock platform across all capabilities including investments, technology, operations and thought leadership (e.g. BSI)
• Acting as the entry point to BlackRock for clients representing the business with credibility and making the firm feel small and accessible
• Representing our clients needs to the business and displaying empathy towards both internal teams and our clients when navigating limitations and hurdles
• Developing a deep technical knowledge of the outsourcing market and applying an innovative mindset towards connecting the dots between client challenges, market trends and Blackrock priorities to solve challenges
• Building a strong internal network across the business to deliver commercial outcomes for both BlackRock and its clients
• Keeping the team and management up to date on the outsourcing pipeline status through contributing to the weekly team meetings and team communications (e.g. outsourcing email updates)
• Taking ownership across your opportunities for the internal outsourcing governance processes by contributing to materials and articulating risks and mitigations
• Managing key aspects of the projects including both the planning and execution via business analysis, identifying requirements, mapping deliverables, overseeing completion and navigating roadblocks