Bank of China
Associate Financial Markets Business Support - Mandarin Speaking
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About the role
Financial Markets Department covers both trading book and banking book activities for Bank of China London Branch and Bank of China (UK) Limited. As an Associate Financial Markets Business Support - Mandarin Speaking, you will support the end-to-end management of Financial Markets products and lifecycle processes, including product development, cross-functional coordination, ongoing process optimisation, and regular MI reporting. You will also contribute to the engineering and delivery of IT solutions addressing business growth and operational challenges. This is a full-time permanent position.
Key responsibilities
- Assist in the end-to-end design and management of Central Counterparty (CCP) and London/UK-led products initiatives, including onboarding, process setup, performance tracking, and enhancement. Support product managers with materials for strategy and client-focused improvements.
- Act as the liaison for Trading, Operations, Risk, IT, Compliance, and external stakeholders to facilitate daily operations, follow up on action items, and ensure smooth service delivery for CCP and IBA Gold Auction and other new initiatives.
- Support the implementation of risk management procedures and monitor adherence to regulatory requirements and internal policies. Assist in executing and documenting risk controls under supervision.
- Participate in Straight-Through Processing (STP)/automation initiatives to improve efficiency. Support IT Centre (Europe) with UAT, documentation, and implementation of system enhancements for clearing and auction workflows.
- Assist in preparing marketing and training materials and coordinating client/internal presentations. Conduct performance analysis and prepare bilingual MI reports for Head Office and Management. Support business requirements gathering for system upgrades.
- Undertake additional tasks and projects as assigned.
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Requirements
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- Degree educated in Banking, Finance, Business, or other relevant subject.
- Demonstrated experience in a support role in Audit, Risk, Accounting, or Finance.
- Knowledge of financial markets products is a plus but not essential.
- Ability to analyse business automation needs and design practical solutions.
- Proficiency in programming is a plus.
- Excellent English and Mandarin communication skills.
- Excellent problem-solving skills.
- Highly organised and able to work in a fast-paced environment.
- Ability to proactively anticipate, identify, and resolve problems.
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