Associate - Investor Services

Main Responsibilities

• Be an integral part of the Investor Services Team coordinating client service, taking responsibility for assigned deadlines and the overall quality of deliverables to support Ocorian’s ever-growing and diversified international client base.
• Deliver high-quality services to Ocorian’s clients for the full life cycle of operations, from take-on, to business-as-usual and on to termination.
• Assist with ensuring compliance with regulatory requirements and with the relevant short, medium, and long-term goals, objectives, and values of the organisation.
• Support the administration of a portfolio of Fund structures and other entities to ensure all investor services-related activities fall within the guidelines/stipulations of the statutory or governing documents.
• Ensure that Ocorian policy and procedures are adhered to.

Tasks (What Does the Role Entail on a Day-to-Day Basis)

• Assist with the day-to-day delivery of the operational and investor servicing function.
• Assist in the completion of investor onboarding as part of the wider client onboarding and transition process.
• Liaise with the investment advisor, fund directors, accountants, bankers, and other related entities as required in order to administer the funds and to ensure the smooth day-to-day operation of the funds.
• Deal with all incoming investor queries in an effective and timely manner as well as other general administration tasks as necessary.
• Prepare call/distribution notices, liaise with the client for any updates, and subsequently release to investors.
• Monitor cash receipts for drawdowns in line with Cash Monitoring policy.
• Maintain investor data and registers to a high standard of accuracy.
• Assist with internal, Investor Services-related projects as required.
• Assist with the population of FATCA CRS reporting templates.
• Work as an effective team member with other internal providers to meet our key deliverables.

Qualifications

• A minimum of 1-2 years’ experience of working within the Fund Administration sector, with a focus on private equity and closed-ended fund structures.
• A good working knowledge of AML and FATCA/CRS regulations.
• Effective communication skills.
• Team Player.
• Good organisation skills.
• Flexible approach and attitude to work.
• Good attention to detail.
• A good understanding of Corporate Governance.
• Microsoft Office skills with a focus on Excel skills.

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient, and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected]. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, or disability status.

Region

UK, CI, and Ireland

Jurisdiction

Belfast