Primer.io
Associate Solutions Engineer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Solutions Engineer – Primer
About Primer
Primer is the world's first unified payment infrastructure, founded by former leaders of Braintree and PayPal. We unify fragmented payment and finance systems into a single, intelligent platform, automating the entire payments lifecycle from acceptance and orchestration to reconciliation, FX, and financial operations.
Trusted by leading merchants worldwide, we give finance, payments, and engineering teams the tools to move faster, reduce complexity, and unlock growth. Our open, modular platform connects to 150+ services across the payments ecosystem, while our expanding CFO product suite brings unified reconciliation, FX management, and financial visibility across markets and currencies.
Backed by Accel, Balderton, ICONIQ, and Tencent, we're setting a new standard for how the world moves money.
The Role: Solutions Engineer
At Primer, Solutions Engineers are trusted technical advisors to some of the most forward-thinking companies shaping the future of commerce. We don’t just support merchants; we empower them to build smarter, faster, and with confidence on top of Primer’s unified payments infrastructure.
From day one, you’ll work closely with product, engineering, and commercial teams, translating complex needs into scalable solutions, guiding technical strategy, and ensuring every integration is rock-solid. Whether you’re unblocking a proof of concept or future-proofing an architecture, your focus is on making things possible.
This role is perfect for curious minds who thrive at the intersection of technology and impact. You’ll bring clarity to complexity, act as a critical voice in shaping product evolution, and make sure our merchants don’t just go live: they go further.
If you’re excited by meaningful challenges, collaborative problem-solving, and the chance to drive change at a global scale, we’d love to meet you.
🔍 Key Responsibilities
- Work closely with our growing sales team to identify merchant pain points and consult with those merchants on the value of Primer to address them
- Provide technical expertise to the sales team to partner with them in business development
- Translate business requirements into technical solutions, and translate complex technical concepts into simple language
- Drive forward client engagements via:
- Discovery sessions
- Solution design workshops
- Product demos
- Developer Q&As
- Collaborate with our Product team, using your market learning to identify:
- Feature enhancements
- New features entirely intended for best serving our merchants
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
👀 What We’re Looking For
We’d love to see candidates with:
- Previous experience in a merchant-facing role with a complex API product, ideally in payments
- Confidence and ease in leading discovery sessions and working with technical counterparts at some of the largest merchants
- Deep interest or knowledge about tech. Ability to understand, explain, and design complex technical specifications is essential
- Creativity and improvisational skills – no two merchants are alike, and preparation isn’t always possible
- Outstanding communication and presentation skills – making complex concepts simple and engaging
- Ability to work collaboratively across teams (clients, partners, Product, Engineering, Sales)
- Drive and motivation for growth in a fast-paced, scaling environment
- Proven track record for making an impact
🚫 If This Isn’t a Good Fit
You may not like it here if you:
- Prefer working in an office (we are remote-first)
- Are uncomfortable with shifting contexts or navigating ambiguity
Our Interview Process
- 30-minute call with a Talent Partner
- 45-minute interview with our Hiring Manager
- Challenge Stage – Practical and tailored to Primer!
- 60-minute values alignment interview
What’s Life Like at Primer?
We’ve been recognized as a top global employer, #1 in FinTech for flexibility!
Eager to discover our work culture this year? See details in our 2025 Product Showcase.
Our Culture
We’re building a culture where people can come and do their best work and enjoy it. You’ll work with a team of mission-driven, smart, and reflective individuals invested in building exceptional products and delivering success for our merchants. Along with the challenges, we understand the importance of making the journey fun at Primer.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Remote Work Philosophy
We work fully remotely. We believe a successful, profitable company goes beyond proximity — we build relationships through thoughtful remote working practices and intentional face-to-face time.
Head-together moments include:
- Shared workspaces
- Annual Company Retreat
- Global co-working access
Primer’s challenges can feel significant, but our collaborative environment, supportive infrastructure, and adaptive culture ensure growth and impact. You won’t face challenges alone here.
Benefits
Here’s a snapshot of the great package we offer:
- 🌍 Fully remote & globally distributed - since our inception
- 💰 Competitive share options
- 🇸🇺 Uncapped holiday (25 days minimum)
- 🏢 Co-working space access for when you want to work face-to-face
- 🗓️ Workations & Company Retreat
- 💻 Premium equipment tailored to your role
- 🏠 £500 towards setting up your home office
- 🔎 Generous learning budget to fuel your growth
- 🏥 Private Medical Insurance
- 🎁 Plus a broad set of additional perks & benefits (location-dependent)
Hack Your Match
Primer is dedicated to diversity, inclusion, and authenticity. If you’re excited by this role and your background isn’t an exact fit? We encourage an application. Sometimes, “Perfection isn’t pretty”—you may have just the right experience and energy for this or another role.
Primer’s commitment to fairness:
Equality for all existing and potential employees is guaranteed, regardless of any personal backgrounds including: Age • Disability • Sex • Sexual Orientation • Pregnancy & Maternity • Race or Ethnicity • Religion or Belief • Gender Identity • Marriage & Civil Partnership.
Nobody should expect or experience discrimination in our workplace.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location