Associate Personal Banking Business Development - Mandarin Speaking

Personal Banking Department

The Personal Banking department oversees debit and credit card operations, and provides back office support to the Bank's branches.

Role: Associate Personal Banking Business Development - Mandarin Speaking

As an Associate Personal Banking Business Development - Mandarin Speaking, you will be undertaking activities across mortgage intermediaries, student prime customers, MI production, marketing materials design and maintenance to support the team’s and department’s growth. This is a full-time permanent position.

Key Responsibilities

• Conduct comprehensive market research to identify trends, opportunities, and competitive risks
• Prepare and present regular Management Information (MI) and reports on business performance, market conditions, and strategic initiatives to Senior Management when necessary
• Produce high-quality documentation around local UK policy and procedures
• Coordinate with relevant internal stakeholders and retail branches to create marketing campaigns that drive customer engagement and acquisition in that product set
• Collaborate with Head Office and the broader Bank of China (BOC) Group network for cross-border marketing
• Create and regularly review customer-facing documents and marketing materials to ensure compliance with regulations
• Act as the department’s primary contact for responding to memos, requests, and inquiries from Head Office, Senior Management, and internal stakeholders in support of their assigned product set, such as mortgage intermediaries and our student prime offering
• Collaborate effectively throughout the Bank to develop a suitable control framework for risk management in their assigned duties and responsibilities
• Support branches and other departments inquiries and completion reports
• Other tasks as assigned when required