ARAG Legal Services UK
Associate - Professional Negligence
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We are hiring for an Associate – Professional Negligence within Arag
As an Associate you will be working in a team aligned with your area of expertise. As an experienced litigator you will have extensive knowledge and expertise in all aspects of court litigation from inception to trial in addition to resolving cases by mediation and other forms of alternative dispute’s resolution. Expertise in handling a caseload of consumer and/or commercial contract litigation is essential.
You will be responsible for running an autonomous caseload, working closely with other Associates, and Senior and Principal Associates ensuring our customers receive the highest standard of services whilst ensuring the efficient management of caseloads. You will be responsible for ensuring that legal work is supervised in accordance with the ARAG Law Supervision Policy at all times, whilst running a small caseload of legal matters.
Key Responsibilities
- Managing a caseload of complex cases in line with expectations ensuring disputes are resolved in a commercial manner via courts, mediation or ADR techniques.
- Ensure the early assessment of the prospects of success of each claim and that the claim is handled throughout in accordance with the requirements of our client’s legal expenses insurance policy.
- Ensure cases are managed in a cost effective manner by maintaining a grip on cost at all times.
- Drive a culture of effective and efficient case handling, whilst maintaining a focus on the good customer outcome for each individual client.
- Play an active role in the department to create a culture where we are seen as an employer of choice, internally and the external market.
- Share knowledge and best practice with team members and the wider management group.
- Work closely with Principal Associates to deliver on SLA’s, KPI’s, financial and performance targets as set by the Head of Department to drive efficiency, performance, billing and throughput within the team.
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About You
You will be able to demonstrate a track record of compliance with SLA’s, MI, management of cases through to outcome in line with customer, regulatory and business expectations.
- Excellent technical knowledge of the applicable legal claims and case management requirements in relation to these matters
- High levels of technical ability and procedural matters in chosen field with experience in ADR
- Experience of providing technical legal supervision to fee-earners of all levels and experience
- A clear and demonstrable understanding of the CPR and costs insofar as they relate to the area of work in which you have technical responsibility.
- A clear and demonstrable understanding of the SRA Code of Conduct.
- Experience of handling a caseload of complex matters relating to the area in which you specialise in line with customer and regulatory requirements.
- Experience of using and developing Management Information for the purpose of managing performance.
- Demonstrable ability to make sound commercial decisions whilst delivering excellent client care.
- A clear and demonstrable understanding of the applicable protocols on pre-action conduct across the area over which you have technical responsibility.
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