Systems, data and documentation

You will:

• Support the maintenance of data integrity and security across systems and applications.
• Follow relevant policies and procedures to help ensure systems are managed safely and effectively.
• Produce clear, high-quality documentation that supports system and process improvements.
• Support colleagues across Technology and Digital teams during periods of high demand.
• Contribute to continuous improvement by helping teams identify better ways to use technology, data and digital tools.
• Support the wider project lifecycle to ensure business requirements are successfully delivered.

Stakeholder engagement and collaboration

You will:

• Build trusted relationships with business users at all levels.
• Manage expectations by communicating clearly and keeping stakeholders informed.
• Translate technical concepts into simple, accessible language for non-technical audiences.
• Work collaboratively across teams and contribute to cross-functional initiatives.
• Bring a positive, service-focused approach to stakeholder engagement.
• Adapt effectively to changing priorities in a fast-paced environment.

Skills, Knowledge and Expertise

We are looking for someone with a collaborative mindset, strong attention to detail and an interest in helping organisations improve through technology.

The successful candidate will bring:

• Experience in process mapping, business requirements gathering and developing user stories.
• The ability to produce clear, accurate and useful documentation.
• Knowledge of supporting User Acceptance Testing and validating solutions using tools such as Azure DevOps, Jira or similar test management tools.
• Familiarity with Microsoft environments, including SharePoint, Teams and Office 365.
• An understanding of data governance principles.
• Some understanding of system integration tools and how data moves between systems.
• Basic exposure to data visualisation tools such as Power BI.
• Basic exposure to SQL and/or SOQL.
• An understanding of both Waterfall and Agile project environments.
• Confidence communicating with both technical and non-technical audiences.
• Experience building trusted relationships and managing expectations with business users.
• The ability to adapt to shifting priorities and changing business needs.
• A proactive and helpful approach to supporting colleagues and contributing to team delivery.

You will be someone who enjoys solving problems, asking good questions and bringing structure to complex or unclear requirements. You will be comfortable working with detail, but also able to see how technology improvements support wider organisational goals.

Benefits

• 🌴 30 Days Annual Leave: Generous paid time off to rest, recharge, and enjoy life outside of work.
• 💰 Competitive Salary: We value your contributions and ensure you are rewarded accordingly.
• 📚 Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development.
• 🤝 Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported.
• 🌐 Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks.
• 🏦 Competitive Pension Scheme: Secure your future with our robust pension plan.
• 🔗 Networking Opportunities: Expand your professional network within your chosen field.
• 🌍 Geopolitical Insights: Gain unique perspectives on global economic and political trends.
• 🏠 Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office.
• ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures.

London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time.

We encourage applications from all sections of the community.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.