Abbott
Associate Technical Service Specialist **Graduate Opportunity Midlands**
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About Abbott
At Abbott, we help people live healthier lives through breakthrough science and innovative healthcare solutions. Our Diagnostics business provides the information clinicians and laboratories need to make confident decisions that improve outcomes and support better healthcare delivery.
Every day, millions of diagnostic tests are performed using Abbott systems around the world. As a global leader in diagnostics, we're committed to developing future talent and creating opportunities for ambitious graduates to begin rewarding careers in healthcare technology.
The Opportunity
We are excited to offer a brand-new opportunity for an Associate Technical Service Specialist to join our team in the Midlands.
This entry-level position is designed for recent graduates and aspiring technical professionals who are looking to build a career in healthcare technology, field service, and customer support. Through comprehensive training, mentoring, and hands-on experience, you'll develop the technical expertise needed to support Abbott's diagnostic systems across customer laboratories and healthcare settings.
Working alongside experienced Technical Service Specialists, you'll gain exposure to installations, maintenance activities, troubleshooting, customer training, and technical support while playing an important role in helping customers get the most from Abbott's diagnostic solutions.
What You'll Do
As an Associate Technical Service Specialist, you will:
- Support the installation and deinstallation of Abbott diagnostic systems.
- Assist with preventative maintenance and service activities across customer sites.
- Learn to diagnose and resolve basic hardware and software issues under the guidance of experienced team members.
- Support instrument upgrades and software updates.
- Participate in installation qualification and operational qualification activities.
- Build strong relationships with customers and provide a high level of service and support.
- Deliver introductory operator training following installations and upgrades.
- Maintain accurate service records and documentation.
- Collaborate with Technical Service, Sales, Applications, and Customer Support teams.
- Develop a strong understanding of Abbott's products, technologies, and service processes.
- Participate in structured training programmes designed to accelerate your technical and professional development.
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What You'll Bring
Required
- Bachelor's degree in Biomedical Sciences, Medical Technology, Engineering, Life Sciences, Electrical Engineering, Mechanical Engineering, or a related discipline.
- Strong interest in healthcare technology and field-based technical support.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- A proactive approach with a willingness to learn and develop new skills.
- Ability to work both independently and as part of a team.
- Full UK driving licence
Preferred
- Relevant internship, placement year, laboratory, engineering, or customer-facing experience.
- Basic understanding of diagnostic technologies, laboratory environments, or healthcare settings.
- Experience using common IT systems and software applications.
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What We Offer
At Abbott, you can have a good job that can grow into a great career. We are committed to investing in the development of our future talent. As an Associate Technical Service Specialist, you'll receive structured onboarding, technical training, mentoring, and ongoing career development opportunities within a global healthcare leader.
Our benefits include:
- Competitive salary
- Company vehicle or car allowance
- Annual bonus opportunity
- Defined contribution pension scheme
- Private healthcare
- Life assurance
- Flexible benefits programme
- Continuous learning and development opportunities
- Career progression within Abbott's Diagnostics business
Join Abbott and start your career with a company that's helping shape the future of healthcare through innovation, technology, and life-changing diagnostics.
The base pay for this position is N/A
In specific locations, the pay range may vary from the range posted.
Job Details
JOB FAMILY: Support Services
DIVISION: CRLB Core Lab
LOCATION: United Kingdom > Maidenhead : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT: Standard
TRAVEL: Yes, 75% of the Time
MEDICAL SURVEILLANCE: Not Applicable
SIGNIFICANT WORK ACTIVITIES: Driving a personal auto or company car or truck, or a powered piece of material handling equipment
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