You will partner closely with colleagues across Sales, Product, Client Delivery & Servicing, Implementation, Operations, Risk and Compliance to support clients throughout the full sales lifecycle, from opportunity identification and solution development through to implementation and revenue realisation.

To be successful in this role, you will demonstrate a strong client focus, commercial mindset and the ability to develop trusted relationships whilst building a broad understanding of treasury products, banking solutions and the operational aspects of cash management services.

Responsibilities

Client Relationship Management

• Manage and develop a portfolio of existing and prospective multinational clients across a range of industry sectors
• Build and maintain relationships across client organisations, including Treasury, Finance, Procurement, Accounts Payable and Accounts Receivable teams
• Partner with clients to understand strategic objectives and deliver tailored treasury and working capital solutions
• Proactively provide clients with market insights, industry trends and updates on new products and capabilities
• Coordinate client reviews and support the resolution of client issues to ensure an exceptional client experience

Business Development & Revenue Growth

• Identify and execute revenue growth opportunities across the Global Payments Solutions product suite
• Drive sales activity from opportunity identification through to mandate, implementation and revenue realisation
• Develop account plans and portfolio strategies to deepen client penetration, increase solutions per relationship and improve profitability
• Monitor portfolio performance, manage revenue attrition risks and support pricing initiatives to ensure revenue optimisation
• Maintain accurate pipeline management and provide regular updates on sales activity, opportunities and performance

Partnership & Stakeholder Management

• Act as the key liaison between clients and internal partners including Product, Credit, Risk, Compliance, Implementation, Operations and Client Servicing teams
• Collaborate with internal stakeholders to deliver seamless client solutions and support successful business outcomes
• Support successful implementation of new business opportunities and drive ongoing revenue generation following client onboarding

Risk, Governance & Operational Excellence

• Support client onboarding, KYC and periodic refresh activities where required
• Manage additional business requests and changes to existing client structures
• Ensure all regulatory, risk and compliance requirements are met and adhered to
• Maintain a strong control environment and uphold the bank's risk management standards

What we are looking for

Professional Experience & Industry Knowledge

• Bachelor's degree or equivalent relevant work experience
• Experience within Treasury Services, Transaction Banking, Cash Management, Payments, Client Service, Implementation, Product Management or a related financial services environment
• Understanding of risk management, compliance and regulatory requirements within financial services

Client & Relationship Management

• Proven relationship management and client engagement skills
• Ability to build collaborative relationships across clients and internal business partners
• Client-focused mindset with the ability to balance customer outcomes, risk and profitability

Communication & Influencing

• Strong verbal and written communication skills with attention to detail and the ability to communicate effectively with a range of stakeholders
• Well-developed presentation and influencing skills

Commercial & Analytical Skills

• Demonstrated commercial acumen with an interest in business development and revenue growth
• Analytical and problem-solving capability with a proactive approach to client needs

Personal Attributes

• Strong organisational and prioritisation skills, with the ability to manage multiple competing demands in a fast-paced environment
• Adaptable, resilient and eager to learn
• Demonstrates accountability, ownership and a commitment to delivering results

Benefits of working at Bank of America

UK

At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.
• Access to an Employee Assistance Program for confidential support and help for everyday matters.
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.