Sandwell College
Attendance Officer
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Application Deadline: 10 August 2026
Department: Central Student Services
Location: Sandwell College
Compensation: £14,645 - £16,967 / year
Description
We're looking for a proactive and organised Attendance Officer to join our Student Services team. If you're passionate about supporting young people, enjoy working with data, and can build positive relationships with students, parents, and colleagues, this could be the perfect opportunity for you.
As an Attendance Officer, you'll play a vital role in promoting excellent attendance across the College. Working closely with tutors, curriculum teams, and student support services, you'll help identify attendance concerns, engage with students and families, and implement strategies that improve attendance and contribute to positive student outcomes.
This role is a permanent role, 39-week term time only, working 22 hours per week.
Please note that shortlisting will not be conducted until mid August.
Key Responsibilities
- Monitor daily attendance and follow up on unexplained absences
- Work closely with tutors and curriculum teams to address attendance concerns
- Communicate confidently with students, parents, carers, and external stakeholders regarding attendance
- Analyse attendance data to identify trends and students requiring additional support
- Maintain accurate records of interventions, actions, and outcomes
- Monitor students identified as being at risk and coordinate appropriate support
- Produce attendance reports and provide staff with regular updates, targets, and improvement strategies
- Attend meetings and contribute to initiatives that promote positive attendance across the College
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Skills, Knowledge and Expertise
- GCSE English and Maths (or equivalent)
- Experience of working with young people or learners in an education or customer-focused environment
- Experience of maintaining accurate records and using data to monitor performance
- Excellent communication skills, both face-to-face and over the telephone
- Strong administrative skills, including experience using Microsoft Word and Excel
- The ability to build positive working relationships with students, colleagues, parents, and external agencies
Benefits
✅ Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around
🏖 Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential
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🚀 Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed
🚴 Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute
💆♀️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more
🏋 Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best
💰 Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles
🛍 Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans, and Blue Light Discount
📜 Free Will Writing – We’ve got your back with professional support for your future planning
💉 Free Flu Vaccine – Stay healthy and protected at no cost to you
🧘 Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health
🏆 We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
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