NHS Greater Glasgow and Clyde

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.

All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

We are seeking a skilled audio typists to join our surgical specialties team. The ideal candidate will have exceptional typing speed and accuracy, as well as a solid understanding of medical terminology. Your primary responsibility will be to transcribe medical reports and letters, and other documents accurately and efficiently. The audio typist will provide a comprehensive service to both the General Surgery and Urology Consultants, as well as to Clinical Nurse Specialists and junior medical staff. You will also support the secretarial teams. There will be occasional assistance required provided to the general admin team, as and when required. The role of an audio typist is a challenging job and you will be required to use your own initiative and ensure patient confidentiality. You will possess excellent time management skills and be responsible for scheduling your own workload to ensure that typing is completed within the agreed performance targets.

Duration, Location, and Working Pattern

This is one permanent part-time post, you will work 28.8 hours per week from Monday to Friday during office hours.

• Location based in Royal Alexandra Hospital
• Shift pattern for this post is Monday to Friday

Key Responsibilities

• Transcription of dictation received from outpatient clinics, letters, medical and reports for external agencies (e.g Department for Work and Pensions), discharge summaries.
• Data entry onto clinical systems to support patient follow up requirements.
• Filing of clinic letters and results in appropriate section of patient's case records/filing clinic letter via Winscribe into Clinical Portal (for EPR)
• Uplifting of tapes and case records from outpatient clinics where required
• Updating computer tracer module of case records taken to wards or other departments by medical staff and extracting patient information from the PMS
• Distribution of case records to appropriate location.
• Identifying/photocopying a range of results, x-rays, biochemistry and other results as directed by medical staff. Faxing.
• Problem solving patient details when case records not available, e.g., accessing clinic list on systems, ensuring details relevant to patient, phoning GP registration, GP surgery.
• Ensure compliance with quality standards and timescales for typing turnaround
• Shared responsibility for Health & Safety within the office area.
• Participate in Personal Development Planning & Review
• Comply with the requirements of the General Data Protection Regulations (GDPR), Access to Health Records Act, Freedom of Information Act and legislation issued in relation to confidential data e.g. Caldicott.