Client, Internal and External Organisational Contact

• Manage, support, and develop a client portfolio, with increased technical or complex issues or sector specialisms, ensuring the maximising of client advocacy & fee levels from own portfolio
• Act as a key point of contact for other nominated clients to manage all their Audit & other service requirements
• Return phone calls and written correspondence to all of the above within required deadline and ensure promises are kept
• Attend/lead Audit review and close down meetings for own clients as required
• Proactively contact clients when items of interest or benefit to the client arise therefore adding value
• Ensure overall provision for high levels of client service is in place across own client base
• Provide appropriate access and support for other internal departments to own Audit clients so as to assist the cross selling of services into the Audit client base
• Ensure client hygiene factors are in place, AML, KYC reviews, engagement letters, etc

Leadership, People Management and Development:

• Be aware of individual team member capability & aspiration to ‘enable’ best performance of a team of direct reports through coaching & mentoring of audit team members
• Set out the objectives for the audit team at the start of each audit
• Monitor individual and team performance versus original objectives as set at the start of each audit and have an awareness of service line KPIs
• Provide regular feedback to all audit team members on their performance on job specific standards, ensuring praise where due and highlighting of issues for team member learning
• Provide support to Senior managers and Directors for internal & external recruitment of new Audit service line team members at assistant manager level and below
• Oversee professional development of audit team members

Internal Financial Management & Business Planning:

• Monitor performance of team and individuals’ KPIs in line with the Audit SL business plan
• Where service line performance is at or above target, ensure this is communicated to own team and the celebration of success is encouraged
• Where service line performance is below target, encourage and instigate remedial action and focus from self and team colleagues to rectify and improve short term performance

New Business Development

• Continue to build own network of intermediaries, seek to generate referrals from own client base and convert prospects into new clients
• Support the Audit team in delivering the required departmental incremental fee target via networking (internal & external), meeting attendance, business pitches, presenting at webinars & writing of articles for the sector
• Develop suitably strong internal Kreston Reeves connections such that access and support are given by all other internal departments to their own client bases

What we're looking for

• Charities experience
• ACA/ACCA qualified

What we can offer

• Financial wellbeing – competitive salary, contributory pension scheme, Life Assurance, Health Cash Plan, Income Protection Scheme and Perks at Work discounts and rewards.
• Leave – 25.5 days plus bank holidays, holiday buying
• Mental wellbeing – hybrid working (3 days in the office/2 from home) and flexible working policies, Employee Assistance Programme and counselling
• Physical wellbeing –Private Medical Insurance, Critical Illness Insurance and an annual flu jab.
• Recognition – monthly nominations for financial awards based on culture and values
• Development – we offer continuous support and development with clear mapped progression routes across the business, as well as access to internal and external training courses
• Diversity, inclusion and belonging – we operate several family-friendly policies and take proactive steps to create an inclusive environment
• ESG – give as you earn, 1 extra day off each year to take up volunteering opportunities. Opportunities to support our commitment to charitable causes
• Travel – other optional benefits include: cycle to work scheme, interest-free season ticket loan (London only), interest-free car/motorbike loan

At Kreston Reeves, we are committed to creating an inclusive and accessible workplace for all. We understand that everyone has unique needs, and we strive to accommodate them through reasonable adjustments. Whether it's adapting work environments, providing assistive technologies, or modifying processes, we are dedicated to supporting our employees in realising their full potential. If you require any reasonable adjustments to participate in our recruitment process or thrive in your role, please don't hesitate to reach out by emailing recruitment@krestonreeves.com. Please remember, you only need to share what you are comfortable to for us to support your request. Your success is important to us, and we're here to ensure a supportive and inclusive experience for all.