Department: Claims Management

Location: Home United Kingdom

Description

The role of Casualty Auditor will encompass the development, planning, execution, and reporting of technical and data quality audits across the business unit. Casualty audits will be undertaken in accordance with internal audit policy and procedure and client requirements.

The role will involve interface with the business across Casualty and interface with Davies operational and support functions as required. It will require analysing data and claims information, identifying risks, and making recommendations for claims improvements across the business unit.

It is important that the auditor has an interest in improving Casualty quality and good attention to detail. They will have a responsibility to drive the Casualty processes and data quality in line with client guidelines and SLA requirements.

Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply.

What will your day look like:

• Provide assistance and support to the Casualty Audit Manager - in the undertaking of the internal Casualty audit regime – especially data discipline audits.
• Undertake and lead internal Casualty audits in line with the internal audit programme – Davies systems and client claims handling.
• Undertake and lead ad hoc and other bespoke internal Casualty audits in line with the client and Davies current policies and procedures.
• Provide clear and effective feedback (orally and in written report format) to both file handlers and to the key stakeholders within the business on conclusion of internal audit activities as and when required to do so.
• Develop and effectively communicate recommendations for remedial action (orally and in written report format) to the key stakeholders within the business where necessary.
• Ensure appropriate corrective action plans are developed and implemented by the relevant key stakeholders within the business in a timely manner.
• Identify opportunities to develop and enhance existing procedures and processes where appropriate.
• In conjunction with the Operational leads and Audit Manager of the Casualty Division consider training requirements and skill gaps analysis at both handler and strategic business unit level.