SmartPA
Automation and Workflow Architect
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Job Description: Automation & Workflow Architect
About the Role
As an experienced Automation & Workflow Architect, you’ll bring deeper systems thinking and process mapping expertise to the role. This is a position that moves beyond execution to architecture scalable, AI-driven workflows using Gemini and API integrations, with a focus on prompt engineering for automation.
Ideal for someone who thrives on technical excellence combined with a proactive, solution-oriented mindset. You’ll collaborate closely with operational teams and stakeholders to analyze system logic, uncover cross-account commonalities, and define strategic workflow priorities. Additionally, you’ll leverage data tools to measure ROI and communicate insights to leadership with clear, quantifiable results.
Key Responsibilities
The role demands innovation, ownership, and a culture of continuous improvement.
Workflow Architecture & AI Integration
- Design and implement automation tools and workflows to drive efficiency across business functions
- Build scalable, sustainable solutions that span multiple teams and services
- Translate operational challenges into practical technical solutions
- Ensure the development and optimization of internal systems and processes
Process Improvement & Innovation
- Identify inefficiencies ripe for automation and recommend smart process enhancements
- Champion continuous improvement initiatives across teams and services
- Utilize technology to reduce manual labor and improve operational consistency
Stakeholder Collaboration
- Work closely with teams and stakeholders to gather requirements and align projects
- Provide technical guidance and support throughout automation initiatives
- Communicate ideas, progress, and recommendations clearly, bridging gaps between technical and non-technical audiences
Performance & Optimization
- Monitor effectiveness and reliability of automation solutions
- Troubleshoot issues and iterate for continuous performance improvements
- Drive the evolution of tools, systems, and workflows in response to operational needs
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Skills & Requirements
What We’re Looking For
You’ll excel in this role if you:
- Love solving problems and optimizing workflows
- Combine strong technical, data architecture, and analytical skills
- Possess a systems-thinking perspective, seeing end-to-end organizational logic—not isolated tasks
- Generate proof of ROI through quantitative data analytics for your automation efforts
- Operate confidently across technical teams and business leadership
- Translate technical insights into clear stakeholder communication
- Take ownership and apply a proactive, strategic approach
- Embrace curiosity, adaptability, and continuous improvement
Experience
While we prioritize attitude over experience alone, your background should demonstrate the following:
Essential
- 4–6 years of professional experience in technology-focused or workflow automation environments
- Workflow mapping and process logic design, leveraging data schemas to identify business needs
- Practical experience building integrated AI solutions, including:
- Prompt engineering for automation
- System integration via APIs
- Data and ROI analytics: Establishing dashboards to measure automation performance metrics
- Experience across the full application lifecycle: design → build → deploy → maintain
- Strong programming skills (e.g., JavaScript, Python, Java)
- Proficiency in SQL databases, data modeling, and query optimisation
- Analytical and problem-solving prowess in dynamic, cross-system environments
Desirable
- Google ecosystem experience (Google Workspace, Cloud, Looker Studio, etc.)
- Knowledge of APIs, system integrations, networking, and cloud environments
- Expertise supporting production applications and runtime environments
- Ability to build custom performance dashboards and monitoring tools
- Familiarity with Agile, Lean, or Six Sigma methodologies
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We value transferable skills and diverse perspectives—if your experience aligns most closely in spirit, don’t hesitate to apply.
Work Arrangements
UK-based, Flexible Options – This role accommodates candidates across the UK. Possible arrangements include:
- Hybrid model: Split between home and our Edinburgh office
- Fully remote work setup
Salary & Schedule
- Hours: 37.5 hrs per week, Mon–Fri, 09:00–17:30
- Compensation:
- Competitive salary
- Performance-based bonuses
- 33 days holiday
- Flexitime (core hours: 10:00–16:30)
Why Join SmartPA
We’re ambitious, people-first—and looking for talent who share our vision.
- Growth opportunities with a rapidly expanding team
- Departmental incentives to align personal goals with success
- Copious benefits, including:
- Employee Assistance Programme (counseling, finance, legal support, etc.)
- Fresh, innovative culture with room for creativity
- Passion-driven purpose: Redefining the future of human-centred, tech-enabled administrative support
How to Apply
Our recruitment process includes:
- CV and cover letter review (ensure your application clearly ties your experience to the role)
- Online skills assessment
- Two-stage interview process
Applying: Ideal for ambitious problem solvers who want to make meaningful operational impact through technology. Submit your application today. Due to high volume, contact may take time—check recruitment@smart-pa.com for updates.
About Us
At SmartPA, we transform rather than merely support. Our mission? To provide a world-class, tech-enabled administrative service that delivers measurable results.
- Serving global leaders across tech, automotive, retail, and legal industries
- A dynamic, client-focused culture where creativity never dulls
- Growth as a fast-track, dynamic force pushing administrative boundaries
🚀 Ready to redefine process efficiency?
Apply now!
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