E-Solutions
Automation Engineer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description
We are seeking an experienced AI Automation Engineer to design, develop, and implement AI-driven automation solutions across Digital Workplace Services. The role will focus on leveraging Generative AI, Microsoft Copilot, Copilot Studio, Azure OpenAI, Power Platform, automation technologies, and intelligent virtual agents to enhance employee experience, optimize IT operations, improve service desk efficiency, and enable autonomous workplace support capabilities. This aligns with Digital Workplace Services initiatives such as AI-powered service desks, intelligent collaboration, agentic AI, and workplace automation.
Key Responsibilities
AI & Automation Engineering
- Design and implement AI-powered workplace automation solutions.
- Develop intelligent virtual assistants, chatbots, and AI agents using Microsoft Copilot Studio and Azure OpenAI.
- Build Agentic AI workflows for autonomous task execution and IT support automation.
- Integrate AI solutions with ITSM platforms, collaboration tools, and enterprise applications.
- Develop workflow automations using Power Platform, APIs, and orchestration frameworks.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Digital Workplace Transformation
- Drive adoption of AI-powered Digital Workplace solutions.
- Implement intelligent employee self-service solutions.
- Enhance productivity through Copilot-enabled workflows.
- Improve workplace experience with AI-driven support and knowledge management.
Service Desk Automation
- Develop AI solutions for:
- Ticket summarization
- Automated ticket classification
- Knowledge article generation
- Self-healing automation
- Intelligent incident routing
- Virtual support assistants
- Reduce manual effort through automation and predictive support capabilities.
Integration & Development
- Integrate AI platforms with:
- ServiceNow
- Microsoft 365
- Teams
- SharePoint
- Power Platform
- Azure Services
- Enterprise applications
- Develop APIs and connectors for seamless data exchange.
Governance & AI Operations
- Establish Responsible AI practices.
- Ensure compliance with security, privacy, and governance requirements.
- Monitor AI solution performance and optimize models.
- Support AI lifecycle management and operational excellence.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Required Technical Skills
AI & GenAI
- Azure OpenAI Services
- GPT / LLM Models
- RAG (Retrieval Augmented Generation)
- Prompt Engineering
AI Agents & Agentic AI
- Semantic Kernel
- LangGraph / LangChain
Microsoft Technologies
- Microsoft Copilot
- Copilot Studio
- Power Automate
- Power Apps
- Microsoft Teams
- SharePoint Online
- Microsoft Graph API
- Azure AI Services
Automation & Development
- Python
- PowerShell
- REST APIs
- JSON
Workflow Automation
- GitHub Copilot
Cloud & Infrastructure
- Microsoft Azure
- Azure Functions
- Logic Apps
- Azure AI Foundry
- Azure DevOps
ITSM & Workplace Technologies
- ServiceNow
- Endpoint Management
- Microsoft Intune
- Autopilot
- Knowledge Management Platforms
Preferred Qualifications
- Microsoft Certified: Azure AI Engineer Associate
- Microsoft Certified: Power Platform Developer Associate
- Microsoft Copilot Certification
- ServiceNow Certified System Administrator
- Azure Solutions Architect Certification
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location