SoftNice
Automation Test Lead
London
Posted about 21 hours ago
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Experience
- 12+ years of QA experience
- Strong experience in Insurance testing, preferably PET insurance
- Hands-on experience working in Azure DevOps (ADO)
Mandatory Skills
Domain Knowledge
- Pet Insurance
- Animal Life Insurance
- Policy Administration Systems
- Insurance Customer Journeys
- Underwriting Processed
- Claims Integrations
- Billing and Payment Systems
Test Management
- Test Strategy, Test plan
- Azure DevOps (ADO)/JIRA
- Test Case Design
- Requirements Traceability
- Defect Management
- Functional Testing
- Integration Testing
- Regression Testing
- UAT Support
- Release Validation
- Production Support Testing
- Risk-Based Testing
- Agile-Scrum
- Sprint-based delivery
- POD model execution
- CI/CD Processes
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Technical Knowledge
- Playwright framework
- API Testing
- Integration Testing
- Database Validation
- Batch Processing Validation
Production Support & Incident Management
- Support production releases and production readiness activities.
- Participate in production takeover and transition testing.
- Perform production verification and post-deployment validation testing.
- Support production incident investigations and Root Cause Analysis (RCA).
- Collaborate with development and support teams on critical issue resolution.
- Participate in defect triage and prioritization meetings.
- Analyze recurring production issues and recommend quality improvements.
Automation & Continuous Improvement
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Identify opportunities for automation within regression testing suites.
- Collaborate with Automation Engineers to improve automation coverage.
- Review automation execution results and defect trends.
- Promote shift-left testing and continuous quality improvement practices.
- Contribute to test process improvements and quality metrics reporting
Stakeholder Collaboration
- Work closely with Product Owners, Business Analysts, Developers, Architects, and Operations teams.
- Provide regular status updates, testing progress, risks, and quality metrics.
- Challenge requirements and identify potential quality risks early in the lifecycle.
- Mentor junior testers and provide guidance on testing best practices.
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