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AV Commissioning Engineer
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AV Commissioning Engineer
St Albans – Travel Required
Full time: 40 hours per week + overtime
£45k - £55k
About the Role
We are a family-run, Audio Visual (AV) company delivering high-quality installation projects across the UK and internationally. We pride ourselves on craftsmanship, strong client relationships, and a hands-on, supportive team culture.
We are seeking an experienced AV Commissioning Engineer to play a key role in delivering exceptional AV installations worldwide. This position combines technical expertise, leadership, and international project experience, making it ideal for someone who thrives in dynamic, project-based environments.
As a central member of the team, you will be responsible for the final commissioning and testing of systems, ensuring that the finished solution works as intended from a technical and end-user perspective. You will also take responsibility for mentoring engineers, maintaining strong client relationships, and upholding the values of a close-knit family business while contributing to its continued growth and success.
Main Responsibilities
- Travel extensively throughout the UK and internationally to support project delivery and client requirements
- Commission and test commercial AV systems to ensure they operate in line with project specifications and customer requirements
- Verify the performance of audio, video, control, conferencing, and AV-over-IP systems through structured testing processes
- Identify, diagnose, and resolve technical issues during the commissioning phase
- Work closely with project and installation teams to address commissioning issues and achieve successful project delivery
- Test user interfaces and system functionality to ensure an intuitive and reliable end-user experience
- Complete commissioning documentation, test records, and system sign-off reports accurately
- Support system demonstrations, customer handovers, and end-user training where required
- Build positive relationships with customers and act as a professional technical representative of the company on site
- Provide technical support and guidance to installation engineers and junior team members
- Ensure all work is completed in accordance with company policies, health and safety regulations, and industry standards
- Work closely with Project Managers and Installations teams to ensure projects are delivered on time, within scope and to the highest quality standards
- Support continuous improvement initiatives by identifying opportunities to enhance processes, quality, and customer satisfaction
- Maintain certifications as required
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Qualifications and Experience Required
- Proven experience as an AV Commissioning Engineer within the professional audio visual industry
- Strong knowledge of AV technologies including audio systems, video distribution, control systems, conferencing systems, and networked AV Solutions
- Experience commissioning systems from leading manufacturers such as Crestron, Q-SYS, Biamp, Extron, Cisco, Poly, Logitech, or equivalent platforms
- Ability to read and interpret technical drawings, schematics, signal flow diagrams, and system documentation
- Demonstrable experience delivering complex AV installation projects and managing commissioning activities on site
- Excellent fault finding and problem-solving skills
- Full UK Driving licence and willingness to travel internationally and work flexible hours
- Strong customer-facing skills with the ability to communicate effectively with both technical and non-technical customers and colleagues
- Ability to work successfully as part of a team
- Well organized, with excellent time management skills to work to deadlines
- Good knowledge of Microsoft Windows
- Right to work in the UK
- Valid Passport
- Physically fit to carry out the duties of the role
- A working knowledge of Health and Safety requirements
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Competencies and Skills Required
- Excellent communication and interpersonal skills, capable of building long-term client relationships
- High levels of professionalism and personal accountability
- Commitment to delivering outstanding customer service and maintaining the company’s reputation for quality
- A proactive mindset with a commitment to continuous learning and keeping abreast of developments within the AV industry
- Adaptable and calm under pressure
- A thorough, analytical approach to tasks with effective problem-solving skills
- A positive, helpful approach to providing support and assistance to the team
- A willingness to share experience, knowledge, and best practices
- Ability to operate with a high level of accuracy and complete all work in accordance with company procedures
- A total commitment to focus on and adhere to the company policy on health and safety in all aspects of work
- Commercial awareness and an understanding of the importance of delivering projects efficiently and profitably
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