Synpulse
Avaloq Test Manager
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At Synpulse, we don’t just consult – we transform. As a leading global management and technology consultancy with Swiss roots, we empower financial institutions to navigate change and seize new opportunities. Since 1996, we've been shaping the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide.
What sets us apart is our people. At Synpulse, we cultivate a collaborative, high-impact culture where initiative and creativity are valued. With 21 offices across Europe, the Americas, and Asia-Pacific, we bring together diverse perspectives and talents. We believe innovation thrives where everyone feels they belong and can contribute.
Our core values – Embrace, Drive, Achieve – shape how we work and grow. We don’t just offer jobs – we offer the opportunity to grow, make a difference, and be part of a team that’s redefining the future of financial services.
Overview
As an Avaloq Test Manager in Synpulse UK’s Banking practice, you will lead the testing workstream on complex Avaloq transformation, implementation, upgrade and change programmes for private banking and wealth management clients. This is primarily a client-facing delivery role, responsible for shaping practical test strategies, establishing effective governance and driving high-quality execution across system, integration, regression and user acceptance testing. Working closely with business, technology, Avaloq and delivery stakeholders, you will ensure that testing provides transparent evidence of solution quality and supports controlled releases and go-lives. You will also contribute to the growth of Synpulse’s UK Avaloq testing capability by sharing reusable methods, assets and lessons learned and by coaching colleagues.
Key Responsibilities
- Lead the end-to-end test workstream for Avaloq programmes, taking ownership of scope, strategy, planning, estimates, governance, quality gates and delivery outcomes.
- Define risk-based test approaches covering relevant stages such as unit test coordination, system and integration testing, end-to-end testing, regression testing, user acceptance testing and production verification.
- Translate business requirements, solution designs, banking processes and technical changes into clear test conditions, scenarios, acceptance criteria and traceable coverage.
- Establish and operate test governance, including entry and exit criteria, defect workflows, prioritisation, test evidence standards, reporting, escalation paths and stakeholder forums.
- Plan and coordinate test environments, data, resources, dependencies and execution schedules across business, Avaloq, integration and digital channels.
- Drive test execution and defect management, facilitating triage, root-cause analysis and resolution across client teams, Synpulse specialists, Avaloq and third-party vendors.
- Provide clear, evidence-based reporting on readiness, coverage, progress, defects, risks and quality trends to project leadership and senior client stakeholders.
- Assess and improve test automation and test-data approaches using appropriate tooling such as Jira/Xray, Tosca, TestMaster, AST or the Avaloq Testing Suite (ATS), with consideration for maintainability, reuse and integration into delivery pipelines.
- Lead client workshops and advise on pragmatic improvements to testing operating models, shift-left practices, coverage, controls and delivery efficiency.
- Build trusted client relationships, manage expectations and communicate complex quality topics clearly to business and technical audiences.
- Lead and support multidisciplinary test teams, setting priorities, reviewing deliverables and coaching colleagues to achieve consistent, high-quality outcomes.
- Strengthen Synpulse’s internal Avaloq testing capability through knowledge sharing, reusable templates and assets, training, proposition development and contributions to proposals and client pursuits.
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Education and qualifications
- Degree or equivalent professional experience in information technology, engineering, finance, business or a related discipline.
- Recognised testing qualification such as ISTQB is desirable.
- Avaloq certification is advantageous but not essential.
Key skills and behaviours
- Strong test management expertise, with the ability to create proportionate strategies, governance and controls for complex banking change.
- Sound understanding of Avaloq-enabled banking processes, system landscapes and the dependencies between core banking, interfaces and digital channels.
- Hands-on proficiency with test and defect management tooling; practical experience with one or more of Jira/Xray, Tosca, TestMaster, AST or ATS is expected.
- Ability to analyse requirements and solution designs, challenge assumptions and identify business, technical and operational risks.
- Confident facilitation, stakeholder management and communication, including the ability to present quality and readiness decisions to senior audiences.
- Strong planning, prioritisation and problem-solving skills, with a focus on transparent delivery and measurable outcomes.
- Collaborative leadership style and the ability to coordinate teams across business, technology, vendors and locations.
- Consulting mindset, ownership and commercial awareness, with the flexibility to adapt to different client environments and delivery methods.
- Commitment to continuous improvement, mentoring and internal knowledge sharing.
Specific previous experience
- Proven experience managing testing on Avaloq implementations, upgrades, migrations, major releases or complex change programmes.
- Hands-on Avaloq experience, with sufficient functional and technical understanding to work effectively with business users, developers, solution architects and platform specialists.
- Experience owning test strategy, planning, execution governance, reporting and defect management across several test phases.
- Experience leading or coordinating client-facing teams and managing senior stakeholders in a banking or financial-services environment.
- Experience with private banking or wealth management processes is highly desirable.
- Experience improving test automation, test data management, continuous testing or testing operating models is advantageous.
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Other Requirements
- Location and work authorisation: The role is based in London. Applicants must already hold valid authorisation to work in the United Kingdom.
- Mobility: Willingness to travel occasionally to client sites in the UK or internationally, depending on project requirements.
- Language: Excellent written and spoken English is essential; additional languages are advantageous.
The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.
- A unique opportunity to shape the UK office through participating in internal initiatives (CSR, DE&I, recruitment, marketing).
- As part of our onboarding, take part in our two-week New Employee Training (NET), an engaging programme with interactive, level-specific modules on Synpulse, processes, tools, communication, and role-specific skills, designed to integrate you into the team and set you up for success.
- Continual and comprehensive learning and development through our Academy Program.
- Innovative team bonus scheme following our "One Spirit" approach.
- Hybrid working environment.
Alongside a competitive salary, you'll get lots of other great benefits too:
- 27 days annual leave plus bank holidays in England
- Pension: 6% employer contribution and 3% employee contribution
- Paid time off for volunteering (2 days per year)
- Private medical insurance with dental care through Vitality
- Life insurance
- Enhanced family friendly policies
- Employee Assistance Programme with 24/7 mental health support
- Interest free season ticket loan.
- Access to the Cycle scheme and Tech scheme
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For more information, please visit us at www.synpulse.com
At Synpulse, we are committed to fostering an inclusive and supportive environment for all candidates. Throughout the interview process, we strive to accommodate diverse needs and preferences to ensure that every candidate can fully showcase their abilities. If you require any accommodations or adjustments to the interview process to support your participation, please don't hesitate to let us know. We are here to make the interview experience as comfortable and accessible as possible for you.
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