Communication

• Partner with Internal Communications to develop clear, timely, and engaging communications related to employee experience, engagement initiatives, DEI priorities, and enterprise events.
• Equip HR Business Partners with engagement insights, talking points, and guidance to support business leaders and improve employee outcomes.
• In conjunction with the Communications team, identify and leverage external recognition, industry awards, and PR opportunities related to DEI and employee experience, including Women in Insurance Awards and other relevant forums.

Education, Training & Capability Building

• Lead or support the development of learning experiences on inclusive leadership, unconscious bias, cultural intelligence, accessibility, and other topics that build inclusive capability.
• Partner with HR and Learning & Development to ensure education and training programs are practical, relevant, and aligned with business needs.
• Build HR capability to consistently reinforce inclusive behaviors, manager expectations, and employee experience practices across the employee lifecycle.
• Promote knowledge sharing across global DEI and engagement projects so HR partners and stakeholders can apply consistent practices, tools, and resources across offices.

Cross-Functional Partnerships & Compliance

• Partner with Legal, Compliance, Sustainability, and community impact teams to ensure employee experience and inclusion practices align with regulatory requirements, ethical standards, and enterprise guidelines.
• Provide workforce, engagement, and DEI data to the Sustainability team, which owns external sustainability disclosures including DEI and other workforce reporting, in line with the definitions, evidential standards, and timetable those disclosures require.
• Manage external consultants, vendors, or specialist partners for DEI and employee experience projects, ensuring scope, deliverables, budgets, timelines, and outcomes are clearly defined and achieved.
• Ensure global projects, DEI initiatives, and annual programs remain on track through clear planning, practical timelines, stakeholder accountability, and regular follow-up.
• In conjunction with the DEI Council and Local Advisory Committees, manage major annual DEI and employee experience campaigns, including International Women’s Day, Black History Month, Pride, Dive In Festival contributions, and other global observances presented through enterprise channels.

Qualifications

• Bachelor’s degree required; advanced degree or relevant professional certification in HR, organizational development, DEI, change management, or a related discipline preferred.
• 5 to 7+ years of progressive experience in employee experience, engagement, culture, organizational development, DEI, HR, or a related discipline, ideally within a global or matrixed organization.
• Demonstrated experience leading employee listening programs, engagement surveys, action planning, recognition platforms, or other data-informed culture initiatives.
• Strong analytical capability, with the ability to translate employee feedback, lifecycle data, and market insights into priorities, practical recommendations, and measurable outcomes.
• Proven ability to influence stakeholders, guide decisions, and build alignment across HR, business leaders, committees, vendors, and cross-functional partners.
• Strong program and project management skills, including the ability to manage timelines, budgets, vendors, communications, governance processes, and competing priorities.
• Excellent communication, facilitation, and change leadership skills, with the ability to translate complex topics into clear, practical guidance for different audiences.
• Sound judgment and discretion when advising on sensitive employee experience, inclusion, accessibility, or employee relations matters.

Our people are our most valuable resource and core to our success. This is a fast-paced business environment, demanding a strong work ethic and a results-oriented approach. We offer competitive compensation and benefits, a comprehensive talent development program, and a reward system in which employees share in the success of the company. We are an engaged member of the communities in which we live and work and have a locally-led giving philosophy with generous employee matching program, global and local community grants and employee volunteerism.

We seek diversity, create equity, and practice inclusion. Our people are at the heart of everything we do. We are an equal opportunity employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, disability, military status or other legally protected categories.