Ensemble Health Partners
AVP, Patient Access & Pre-Access (80% travel)
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About Ensemble
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. They recognize that healthcare requires a human touch and believe that every touch should be meaningful. This is why their people are the most important part of who they are. By empowering them to challenge the status quo, they know they will be the difference!
O.N.E Purpose
- Customer Obsession: Consistently provide exceptional experiences for their clients, patients, and colleagues by understanding their needs and exceeding their expectations.
- Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
- Striving for Excellence: Execute at a high level by demonstrating their “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity
Reporting directly to VP, Patient Access, the AVP Patient Access is a critical leadership role responsible for the strategic oversight, assessment, integration, and implementation of Patient Access operations across new and existing client partnerships. The AVP provides direct leadership and operational oversight for multiple high-impact functions including Patient Access assessments, client implementations and Integrations, virtual registration, public benefits, dedicated client support resources, and more. The AVP serves as the primary bridge between business development, implementation teams, client leadership, and operational service lines to ensure successful deployment and long-term adoption of Patient Access strategies. This leader will support enterprise growth and new client integrations, maintain operational stability, drive strategic transformation initiatives, ensure client satisfaction and financial performance.
Job Responsibilities
- Provides vision, leadership, and operational oversight for all Patient Access functions and Senior Access leaders across the organization.
- Establishes positive, collaborative relationships with operational leaders to fulfill the Ensemble Differences.
- Actively leads and/or participates in modernizing Patient Access.
- Accountable for a comprehensive and effective communication strategy with the department.
- Organizes functions through establishing clear accountabilities, delegation of duties, and appropriate departmentalization.
- Works in a collaborative manner with all managers/team leaders to ensure a successful and compliant revenue cycle process.
- Assists with budget management and resource planning.
- Ensures staff are aware and compliant with all applicable laws, regulations, guidelines, etc.
- May be required to perform other job-related duties as requested.
- Travel within assigned markets on a weekly basis.
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Experience
- Bachelor’s degree preferred, or a combination of education and equivalent work experience.
- 5+ years of Revenue Cycle, Patient Access, or Pre Access experience in a hospital or large health system.
- 5+ years of leadership experience.
- Experience managing multiple, geographically dispersed health systems; acute experience preferred.
- Demonstrated experience implementing strategic initiatives including alignment of company goals and vision with operational execution.
- Demonstrated advanced usage of AI, success in translating AI into Business outcomes, and the ability to move teams from experimentation to scale.
- Strong business acumen and ability to operate across functions and organizational levels.
- Strong executive presence with the ability to project confidence, credibility, and authority; able to remain calm & show decisiveness under pressure.
- Ability to effectively lead diverse teams and influence change management.
- Effective communication skills with the ability to clearly and succinctly convey information and ideas.
- Experience in healthcare provider finance operations or similar service environment.
- Critical thinking and action planning abilities.
Certification
- CRCR certification required within 9 months of employment (Ensemble supported).
Additional Information
- This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs dictate.
- This position pays between $111,800 - $160,000 based on experience and is eligible for annual incentives.
Awards and Recognition
- Five-time winner of “Best in KLAS” 2020-2022, 2024-2025.
- Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024.
- 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024.
- Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024.
- Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023.
- Energage Top Workplaces USA 2022-2024.
- Fortune Media Best Workplaces in Healthcare 2024.
- Monster Top Workplace for Remote Work 2024.
- Great Place to Work certified 2023-2024.
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Benefits
- Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Opportunities for professional development and tuition reimbursement.
- Quarterly and annual incentive programs for employees.
Diversity and Inclusion
Ensemble is an equal employment opportunity employer. It is their policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information, or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Application Requirements
Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Individuals may reapply when located within the United States.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state-specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
Employment Disclaimers
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
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