How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Business-as-Usual (BAU) Engineer with Automation and AI Mindset
We are looking for a Business-as-Usual (BAU) Engineer with a strong automation and AI mindset to join our AWS BAU team. This role is critical to ensuring stable day-to-day operations while leading the adoption of AI-driven automation and operational intelligence across our cloud estate.
The successful candidate will combine hands-on BAU operational expertise with the ability to identify, design, and deliver automation opportunities using AI, scripting, and cloud-native tooling, helping the team move from reactive operations to proactive, self-healing services.
Key Responsibilities
BAU & Operational Excellence
- Own and execute day-to-day BAU operations, including system monitoring, incident resolution, patching, and routine maintenance.
- Troubleshoot and resolve issues across Linux servers, AWS infrastructure, applications, and networking layers.
- Ensure adherence to SLAs, ITSM processes (Incident, Change, Problem), and operational controls.
- Perform root cause analysis (RCA) and implement long-term corrective and preventive actions.
- Support scheduled maintenance, upgrades, certificate renewals, and capacity planning.
- Maintain high-quality documentation, runbooks, SOPs, and knowledge articles.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
AI & Automation Leadership
- Lead the automation journey within BAU, identifying repetitive, error-prone, or manual processes suitable for automation.
- Design and implement automation solutions using scripting, Ansible, AWS services, and AI-assisted tooling.
- Leverage AI/ML and GenAI capabilities (e.g., AWS Bedrock, Lambda-based automation, AI-driven alert enrichment) to:
- Improve incident triage and diagnostics
- Reduce MTTR
- Enhance monitoring and alert intelligence
- Partner with SRE, DevOps, Security, and Architecture teams to embed automation and AI into operational workflows.
- Champion a “shift-left” and “automate-first” mindset across BAU activities.
- Measure and report on automation outcomes (time saved, incidents reduced, operational efficiency).
Monitoring, Security & Compliance
- Monitor the estate using Datadog and AWS CloudWatch, proactively responding to alerts and trends.
- Manage SSL certificate lifecycle and renewals.
- Execute patch management using tools such as RedHat Satellite and Ansible.
- Support security operations, vulnerability remediation, and compliance requirements.
Skills & Qualifications (Required)
- Proven experience in BAU / IT Operations / Cloud Operations roles.
- Strong Linux (RHEL) system administration experience.
- Solid hands-on knowledge of AWS services including:
- EC2, VPC, ELB, RDS, ECS, EFS, EMR, S3, IAM, Lambda, CloudTrail, Config, EBS
- Experience with ITIL processes (Incident, Change, Problem Management).
- Strong automation skills using Ansible, scripting (Bash / Python / PowerShell).
- Experience working with monitoring and observability tools (Datadog preferred).
- Ability to communicate technical issues clearly to both technical and non-technical stakeholders.
- Proactive mindset with a passion for continuous improvement and automation.
- Must hold (or be eligible for) SC Clearance.
- Willingness to participate in on-call support (rotational).
- Hands-on experience with AI / GenAI initiatives in operations, such as:
- AI-assisted incident analysis
- Automated remediation
- Intelligent alerting or chatbot-based ops support
- Exposure to AWS Bedrock, Lambda-based automation, or event-driven architectures.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Nice-to-Have / Desirable
- Experience with SRE / DevOps practices and CI/CD pipelines.
- Knowledge of Docker / container platforms.
- Working knowledge of Terraform, GitHub Actions, Jenkins.
- Relevant certifications (AWS, Terraform, RHEL).
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location