Plentific
AWS Infrastructure Engineer
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About Us
At Plentific, we’re redefining property management in real time. Our mission, is to lead real estate through the transformative journey into “The World of Now,” enabling us to empower property professionals through our innovative, cloud-based platform.
We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting agents, and property managers—enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real-time workflows that transform traditional property management into a dynamic, digital experience.
Backed by a world-class group of investors—including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global—Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we’re continually expanding our reach and impact.
We’re looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you’re excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific.
The Role
Plentific is looking for an AWS Infrastructure Engineer to ensure the reliability, availability and day-to-day operation of its AWS cloud infrastructure and deployment platforms.
This role is run and reliability-focused, owning break-fix, incident response and operational support of our AWS estate. You'll work hands-on with Terraform, Ansible and Linux every day, partnering closely with the DevOps Platform team to continuously reduce failure rates and recovery times.
Responsibilities
- Own day-to-day operational support of production and non-production AWS environments across Portal/ESB and SaaS platforms
- Act as a primary responder for AWS infrastructure-related incidents, participating in P1/P2 escalations and coordinated incident response
- Perform break-fix activities across the AWS estate, including deployment failures, EC2 and networking outages and data recovery from S3/RDS backups and snapshots
- Troubleshoot and remediate issues on Linux servers, including performance degradation, disk/memory pressure, service failures and patching
- Maintain and execute operational runbooks and incident playbooks for AWS services and Linux systems
- Support and maintain Ansible playbooks and roles used for configuration management and routine operational tasks, escalating design improvements to the DevOps Platform team where required
- Apply and validate infrastructure changes through Terraform, supporting the existing IaC workflows and helping resolve failed applies, drift and state issues
- Monitor system health using existing observability tools (e.g. CloudWatch and related alerting), responding to alerts and identifying recurring failure patterns
- Work with engineering teams to diagnose AWS infrastructure versus application-level issues and route appropriately
- Support security and compliance operational tasks, including IAM access reviews, asset inventories, patching cadence and incident response support
- Contribute to post-incident reviews and continuous improvement initiatives, feeding recurring issues back into automation via Terraform and Ansible
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Experience and Qualifications
- Commercial experience in an infrastructure operations, DevOps, SRE or platform support role
- Strong hands-on experience operating AWS-based environments (e.g. EC2, EKS, ALB, VPC, RDS, S3, SES, IAM, Route 53, CloudWatch)
- Solid working knowledge of Terraform in an operational context — running plans and applies, understanding state, and diagnosing drift and failed changes
- Practical experience with Ansible for configuration management and operational automation
- Strong troubleshooting skills across Linux operating systems (e.g. Ubuntu and Amazon Linux), networking, DNS and cloud services
- Experience participating in incident response
- Familiarity with deployment tooling and CI/CD pipelines
- Ability to work calmly and methodically during high-severity incidents
- Clear communication skills and a collaborative approach to problem solving
- AWS certifications (e.g. DevOps Engineer, Solutions Architect Associate) are a plus
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Benefits
As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here’s what we offer:
- A competitive compensation package
- 25 days annual holiday + 1 additional day for every year served up to 3 years.
- Flexible working environment including the option to work abroad
- Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP
- Enhanced parental leave
- Life insurance (4x salary)
- Employee assistance program
- Company volunteering day and charity salary sacrifice scheme
- Learning management system powered by Udemy
- Referral bonus and charity donation if someone you introduce joins the company
- Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs
- Pension scheme
- Work abroad scheme
- Company-sponsored lunches, dinners and social gatherings
- Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
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