Scottish Government
B1 Low-Income Benefits Interventions Officer (Glasgow) - Social Security Scotland
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Social Security Scotland’s Fraud and Error Resolution Unit (FERU) is seeking a
Low-Income Benefits Interventions Officer to join their friendly and supportive Interventions Team.
If you are looking for a role where you can use your strong analytical skills and get involved in unit-wide initiatives to influence change, then this may be the role for you.
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The team’s main objective is to utilise error control measures to respond to official and client error in the administration of devolved low-income benefits.
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Role Overview
As a Low-Income Benefits Interventions Officer, you will:
- Undertake payment error control activity
- Play an important part in contributing to the safeguarding of vital resources for the people of Scotland who need them
- Review error cases to determine whether an error has occurred
- Take corrective action, issue any underpayments to the clients, or refer the over payment to the Recoveries Team
- Determine classifications and root causes of errors
- Be able to explain your decision with a written explanation
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