• Provide a high-quality and hyper-personal service across our customer engagement platforms ensuring that prospective applicant enquiries are processed within ambitious service targets.
• Review applications and make offers within agreed parameters.
• Ensure applications and offers are processed in line with all relevant compliance frameworks, policies, and procedures, such as UCAS, DfE, UKVI, UKCISA.
• Undertake outbound contact activity across our range of customer engagement platforms in line with the University’s conversion strategy for Home and International customers.
• Mandatory staffing, on a rota basis, of key recruitment events including Offer Holder Days, Open Events, Clearing, and other events throughout each recruitment cycle.

Contact For Informal Discussion

David Percival, Global Admissions Manager at D.Percival@Staffs.ac.uk

Please note, if offered this position, the appointment procedure requires an Enhanced level of Disclosure with the Disclosure & Barring Service DBS for Adult and Child workforce.

Our Commitment to Inclusion

Staffordshire University is committed to promoting and enabling a positive culture where staff, students, and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity, and Human Rights.

We promote applications from all sections of the community, regardless of background, belief, or identity, recognizing the benefits a diverse organization can bring for the University.

We particularly encourage applications from Black, Asian, and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.