Surrey and Borders Partnership NHS Foundation Trust
B4 Senior Administrator - EIIP West
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Band 4 Administrator - Early Intervention in Psychosis (EIIP) Team
An exciting opportunity has arisen for a Band 4 Administrator to join our friendly, supportive and forward-thinking Early Intervention in Psychosis (EIIP) Team. We are looking for an enthusiastic, conscientious and reliable individual who takes pride in delivering a high-quality administrative service and enjoys being part of a dedicated team that makes a real difference to the lives of service users and their families.
This is an excellent opportunity for an experienced administrator seeking to develop their skills within a specialist mental health service while contributing to positive outcomes for both service users and colleagues.
About the Role
As a key member of the team, you will provide a comprehensive administrative and secretarial service to a busy multidisciplinary team, ensuring the smooth and efficient day-to-day running of the service. The role is varied and rewarding, requiring excellent organisational skills, attention to detail and the ability to manage a range of responsibilities in a fast-paced environment.
Key Responsibilities
- Provide a comprehensive administrative and secretarial service to a busy multidisciplinary team.
- Ensure the smooth and efficient day-to-day running of the service.
- Manage referral, appointment and discharge processes using the electronic patient record and calendar systems.
- Input and maintain accurate patient information on SystmOne.
- Produce accurate clinical correspondence.
- Respond to inquiries by email, letter and telephone.
- File, photocopy, sort post, scan and upload documents.
- Order stationery and clinical supplies.
- Provide comprehensive administrative support to meetings, including preparing agendas and taking accurate and timely minutes.
- Act as the first point of contact for service users, carers, GPs, healthcare professionals and partner organisations.
- Oversee shared team email inboxes and communication channels.
- Maintain accurate records and produce performance and statutory reports using systems including Microsoft Excel, Power BI and SystmOne.
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Working Hours
Based at Unither House, Chertsey, the post holder will work Monday to Friday, 9.00am–5.00pm, in line with service operating hours.
Benefits
- Join a welcoming service that values teamwork, professional development and high-quality patient care.
- Work for Surrey and Borders Partnership NHS Foundation Trust, the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire.
- Be part of an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support.
- Access a wide range of opportunities to help staff develop and progress.
About Us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
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We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Location
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Application Process
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Applicants must have the right to work in the UK for the duration of the role.
We look forward to receiving your application!
Contact Information
For further details / informal visits contact:
- Name: Kate Allen
- Job title: Service Lead- EIIP West
- Email address: kate.allen@sabp.nhs.uk
- Telephone number: 01932587051
Laura-Beth Harper, EIIP East Admin can also be contacted about this job on 01372 216 500
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