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About Bolt
Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.
From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.
And we're just getting started.
Why join Bolt?
- Build the future of mobility and help transform how people live and move in cities.
- Tackle challenges at scale that span technology, operations, regulation, and growth.
- Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
- Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.
About The Role
We're looking for a growth-driven Account Manager to join our Bolt for Business team in London. This role is heavily focused on driving usage, upsell, and expansion within existing accounts. You'll be on the front line with customers, making a high volume of activities, spotting opportunities, and scaling them across accounts and verticals.
As the face of Bolt for Business, you will work closely with key businesses, deeply understand their operations, and actively drive adoption and growth of Bolt's products.
As a B4B Account Manager, you'll own the commercial growth, retention, and expansion of an assigned portfolio of well-known business customers. You are not just maintaining relationships — you are actively growing them.
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You'll work closely with clients to increase active usage and transaction volumes, upsell additional Bolt for Business products and verticals, and identify scalable opportunities to replicate success across accounts.
This is a high-energy, proactive role suited for someone who is hungry, comfortable with frequent communication, and motivated by measurable growth outcomes.
Main Tasks And Responsibilities
- Own the numbers — Take full accountability for GMV, orders, and revenue growth across an assigned B2B portfolio.
- Drive meaningful growth — Build and execute structured account plans, lead regular client meetings and QBRs, and relentlessly identify upsell, cross-sell, and expansion opportunities across Bolt's products and client entities.
- Set clients up for success — Lead the onboarding of strategic, high-value clients to ensure strong early adoption and a fast usage ramp.
- Stay ahead of risk — Proactively monitor portfolio health, flag at-risk accounts early, and execute timely retention interventions.
- Keep the pipeline tight — Maintain disciplined forecast and pipeline management in Salesforce, ensuring data quality and accuracy at all times.
- Think beyond your accounts — Collaborate with Customer Support on operational matters, escalate commercially when needed, and feed market intelligence back to shape regional strategy.
About You
- Proven track record — 3 to 5 years in Account Management, B2B Sales, Customer Success, or a similar commercial role, with demonstrated success in growing existing accounts.
- Commercially accountable — Comfortable owning targets and delivering measurable outcomes with autonomy.
- Structured by nature — You build and execute account plans rather than simply reacting to incoming requests.
- A trusted relationship builder — You earn credibility quickly with business stakeholders at multiple levels.
- CRM-savvy — Experienced with CRM tools, Salesforce preferred, for pipeline and account management.
- Strong communicator — Confident in English, with the ability to build trust quickly with stakeholders; proficiency in German, Danish, or Swedish is seen as a "plus".
- Hands-on and target-driven — Proactive, self-motivated, and energised by clear goals and tangible impact.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Everyone is welcome
Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.
We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.
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