Bolt
B4B Sales Operatios Manager
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About Bolt
Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.
From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.
And we're just getting started.
Why join Bolt?
- Build the future of mobility and help transform how people live and move in cities.
- Tackle challenges at scale that span technology, operations, regulation, and growth.
- Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
- Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.
About The Role
We’re looking for an experienced and driven Sales Operations Manager for Bolt for Business in London. You’ll be responsible for supporting the sales organisation, devising strategy, and managing the execution of initiatives to improve the business.
As a Sales Operations Manager, you’ll support the success of our sales teams by improving processes, implementing tools, and driving key initiatives. You’ll work closely with the teams to ensure smooth execution of strategic projects and help align teams across sales, marketing, customer success, and finance to meet pipeline and performance goals.
You’ll lead the sales cadence, manage reporting for leadership, and ensure accurate forecasting and KPI tracking. This role is perfect for someone who thrives in fast-paced environments, is highly organised, and has a strong background in B2B sales operations and cross-functional collaboration.
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Main Tasks And Responsibilities
- Coordinate cross-functional efforts between sales, marketing, customer success, and finance to align on pipeline goals and execution strategies.
- Drive the weekly and monthly sales cadence (forecasts, stand-ups, KPI reviews), ensuring timely and accurate information flows across stakeholders.
- Prepare and manage quarterly business reviews, board-level sales reporting, and executive dashboards.
- Improve and optimise the sales process through training, software tools, and strategic project implementation.
- Ensure CRM integrity (e.g. Salesforce) and support pipeline quality through actionable analysis and recommendations.
- Build a scalable lead sourcing process to reduce time spent on prospecting.
- Work closely with sales leaders to identify and address process inefficiencies and bottlenecks.
- Own and deliver ad hoc high-impact projects based on sales organisation needs.
About You
- You have at least 5 years of experience in Sales Operations
- Experience working in a fast-moving, well-funded scale-up is a strong plus.
- Deep understanding of B2B sales cycles and how to optimise and report on them effectively.
- Analytical thinker with advanced Excel skills and experience with SQL and Tableau, plus a passion for solving complex problems.
- You can effectively communicate in English, efficiently network, and build meaningful relationships with internal and external stakeholders.
- You demonstrate a highly data-driven, analytical mindset and are a CRM expert (preferably Salesforce) who can examine data to optimise your activities.
- You have a strong sense of ownership, and your hands-on work demonstrates a high level of initiative in actively seeking solutions to challenges.
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Why you’ll love it here
- Accelerate your professional growth with unique career opportunities.
- Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
- Take care of your physical and mental health with our wellness perks.
- Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
- Connect with colleagues at annual company events and smaller team gatherings.
- Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.
Some perks may differ depending on your location and role.
At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Everyone is welcome
Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.
We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.
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