Babyzone
Family Engagement Lead - Preston

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Operations Officer – Babyzone Preston
Hours: 8:30am to 3:00pm, Wednesdays in term time
Salary: £13.45 per hour
Location: Inspire Vault Youth Zone, Tithebarn Street, Preston, PR1 1DN
Reports to: Head of Babyzone Preston
About Babyzone
Babyzone is a charity that supports parents with children in the early years, aged 0 to 5 years. Their mission is to remove barriers preventing access to high-quality early years provision.
Each Babyzone provides a soft play space alongside evidence-based early years classes, meeting once a week in a clean, safe, and welcoming environment. The approach is designed around families who may not typically access such support but is open to all. There are no bookings, charges, or personal data requests. By removing these barriers, Babyzone creates an inclusive, accessible space for parents and carers to bring their children together for talking, reading, singing, and playing.
Babyzone Preston is a new site, aiming to welcome 180+ families each week—comparable to their other established locations.
The Role: Babyzone Operations Officer
The Operations Officer is the face of Babyzone for families, ensuring the space is set up safely, welcoming, and functioning smoothly each Wednesday.
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Key Responsibilities
- Operational Setup & Closure:
- Set up and pack away the Babyzone space, including:
- Adjusting furniture layout to meet families’ needs
- Ensuring a hazard-free environment
- Set up and pack away the Babyzone space, including:
- Equipment & Soft Play Support:
- Provide assistance to external class leads
- Set up, supervise, and maintain exploratory/soft play areas, ensuring:
- No food or shoes on mats
- Tidy, hazard-free facilities
- Facility Preparation:
- Set up additional areas, including a book corner
- Manage buggy parking and baby-changing facilities
- Family Engagement:
- Warmly welcome every family into Babyzone
- Engage with parents and children throughout the day
- Build community relationships
- Signpost local services to families
- Data Logging:
- Capture family attendance via a digital postcode entry form
- Problem-Solving & Communication:
- Act as a point of contact for issues from families or staff
- Ensure smooth running of activities
- Stakeholder Relations:
- Welcome external visitors (e.g., volunteers, partners, donors)
- Mission Advocacy:
- Champion Babyzone’s ethos and mission
- Collaboration:
- Attend regular meetings with the Head of Babyzone Preston to exchange best practices


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Skills & Experience Required
You must:
- Love working with all families and young children
- Align with Babyzone’s mission
- Demonstrate commitment to its principles, showing sensitivity to families’ diverse needs
- Be energetic, proactive, and resilient under pressure
- Embrace equal opportunities, equality, and diversity
- Have a strong understanding of safeguarding children and its shared responsibility
- Be physically active (moving furniture, rapid setup/teardown)
- Work well within a team
- Excel in verbal communication
What Babyzone Offers
- Safeguarding training & DBS check
- Training and development opportunities
- Safer recruitment practices (DBS verification prior to employment)
Are you ready to join the team? Provide joy, support, and inclusion to Preston’s families.
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