Delaware North
Back of House Manager, London Stadium
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Overview
Delaware North UK is hiring a full-time Back of House Manager to join our team at London Stadium in Stratford, East London. As Back of House Manager, you will be leading the back-of-house areas of the stadium, implementing systems to support the hospitality and culinary teams. If you are ready to manage stadium assets, including managing the budget, analysing stock levels, and forecasting on spend, take a shot at your career with us. Apply today to join our collaborative team.
What’s in it for me?
At Delaware North U.K., you'll be part of a team delivering unforgettable experiences at some of the UK's coolest events. We’re looking to create the future of hospitality together and provide you with the opportunities to grow and build a rewarding career. As our team member, you’ll receive:
- A generous 33-day holiday allowance (including bank holidays)
- Favourable pension contributions
- Experience working at major sporting events and concerts in 2026, including West Ham United Football Club, UK Athletics Meet, with musical icons taking the stage, and more to come in 2027!
Responsibilities
- Lead back-of-house team members to ensure safe working practices and cleanliness pre, during, and post events, as well as conducting daily and weekly inspections
- Support with recruitment and training of team members, as well as liaising with the people team to work within budgets to book porters
- Manage the equipment budget, sourcing materials, tracking stock, and attending trade shows, building strong supplier relationships
- Attend any relevant tradeshows to ensure positive supplier relationships
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
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Qualifications
- 3+ years’ experience, including experience in a high-volume, logistically challenging environment
- Experience managing, guiding, and leading large teams within a high-volume, fast-paced catering or hospitality environment
- Knowledge of manual handling
- Skills in people management, training, task delegation, written and verbal communication, advanced IT, accounting skills, with experience in purchasing systems, and knowledge of suppliers
- Forklift license is beneficial
Physical Requirements
- Ability to travel to other operational locations when required
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Contracted Hours / Guaranteed Hours
- 48 Hours
Work Location
Home to the Hammers and UK Athletics, London Stadium is no stranger to presenting world-class events, with Delaware North managing the hospitality services of the 60 - 80,000 seated stadia since 2015. As one of the UK’s most iconic sports and entertainment venues, London Stadium has hosted incredible events, with Delaware North team members making countless connections, leaving lasting impressions on guests. From its start as hosting the 2012 Summer Olympics, London Stadium has grown to hold a vibrant portfolio of world-class sporting events, from holding Europe’s first MLB Series, games from the IRB 2015 Rugby World Cup, to a range of Athletics events with the annual IAAF Diamond League, and hosting both the London 2017 World Athletics Championships and 2017 World Para Athletics Championships, the first location to ever hold both events in the same year.
There have been many exceptional music events taking stage at London Stadium, with this year being no different. There is never a dull moment at London Stadium, so if you want to earn new fans every day, apply to join our team.
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