Back of House Manager

Company Description

We are looking for a Back of House Manager to join our team of superstars at The Hoxton Holborn.

The Hoxton, Holborn is our home in The City, just a stone’s throw from the West End. The building, once home to the BT exchange, is part-listed and now houses 220 rooms, The Apartment, our meetings & events concept, and our all-day restaurant & bar, Rondo.

Job Description

What you'll do...

• Work a fully flexible shift pattern to support the needs of the operation, this will include regularly working early shifts, closing shifts, weekends and public holidays.
• Take ownership of Health & Safety across all Back of House areas.
• Maintain a clean, food-safe working environment by carrying out daily walkarounds and EHO-compliant cleaning checks, ensuring any actions are followed up.
• Manage COSHH training and certification across all F&B departments.
• Order and store chemicals in line with legal and company requirements.
• Oversee the ordering of F&B products, working closely with chefs to ensure accuracy and efficiency.
• Ensure all deliveries are checked, signed off, stored correctly and rotated in line with stock control procedures.
• Manage refuse storage and removal in accordance with company standards and liaise with external contractors.
• Oversee Kitchen Porter payroll administration through Fourth, including daily close-downs, rota forecasting, payroll preparation, and the accurate recording of absences and holidays.
• Coordinate the maintenance of all culinary areas, equipment, fixtures, and fittings.
• Work closely with the Finance team to ensure all paperwork is accurate and submitted on time.
• Lead, motivate, and develop the Kitchen Porter team, including implementing a weekly training focus.
• Manage all Kitchen Porter shift cover requirements, including providing operational support when required.
• Ensure the Kitchen Porter team maintains the staff canteen, including cleanliness, stocking crockery and cutlery, and maintaining the staff coffee machine.
• Review weekly cleaning, pest control, and maintenance reports with the Senior Chefs, Director of F&B, and Restaurant General Manager.
• Manage labour costs in line with agreed budgets.
• Produce monthly reports on Health & Safety, COSHH, and Risk Assessment training compliance.
• Maintain kitchen due diligence records and ensure documentation is readily available.
• Carry out stock takes, including monthly crockery inventories and breakage reporting.
• Verify and sign off laundry counts.
• Conduct weekly checks and replenishment of first aid supplies.
• Support Housekeeping in maintaining the cleanliness of the loading bay, including jet washing when required.
• Ensure both you and the Kitchen Porter team maintain company uniform and presentation standards.