NavaTies Solutions Private Limited
Back Office / Data Entry Executive - 3 years
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Outbound/Inbound Sales And Telesales - 2 years
Answer Inbound/Outbound Calls Professionally, Provide Demos And Explain Products And Services To Customers
- Identify Customer's Needs And Wants And Convince Them To Buy The Product/Service
- Process Customer Purchases And Accurately Record Details Of Customer's Purchase Orders
- Gain Comprehensive Product Knowledge To Enhance Performance
- Qualifying And Validating Customer Information Based On Set Criteria Given
- Identifying Opportunities And Managing Confidence Of The Customer
- Convincing Customer To Opt For Premium Packages And Helping Them Understand The Benefits Of Premium Packages.
- Maintains Operations By Following Policies And Methodology And Functional Changes.
- Reaching Potential Or Existing Clients To Advise Them About An Item Or Administration Utilizing Pre-Defined Scripts.
- Responding To Inquiries Concerning Things Or The Organization
- Documenting The Complete Engagement Activity For Followups And Meetings
- Generate Effective Calling Scripts As And When Need Arises
- Timely Delivery Of Customer Insights To Management
- Reaching Targets With In Stipulated Time.
- Ability To Work Under Pressure
- Identifying Customer Concerns And Proactively Solving The Issues.
- Work Flow Management According To Escalation Matrix
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Skills Required
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Your very own career expert that helps elevate your application to the next level.
- Very Good Spoken And Written English Skills
- Knowledge Of Using Excel And Word
- Can Write Professional Emails
- Multilingual Is Added Advantage
To Apply send email to info@navaties.com with subject as Outbound/Inbound Sales And Telesales - 2 years
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