British Airways
Baggage Coordinator (Part-Time)
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
A career without limits
We know that every British Airways colleague is on their own, original journey.
That’s why we believe in putting our people in control of their careers, encouraging all those who work for us to view and apply for internal job opportunities right across our airline.
Perhaps you’re ready to move upwards and take on a new challenge within your business area. Or maybe you’re inspired to move to a different department and broaden your experience.
Whichever direction you’re headed next, we want you to be able to progress in a way that feels right for you, with the support of your manager.
British Airways never stands still, and we don’t expect our people to either.
The role: Baggage Coordinator
The advertised role is part-time only
Located in the Baggage Control Room (BCCR) at Terminal 5, you’ll be representing British Airways’ Ground Operations department in a multi-user control room environment. Maintaining the link between our operational teams and Heathrow’s baggage systems operation, working collaboratively with external stakeholders such as Heathrow Airport LTD and Vanderlande to identify potential issues and develop practical solutions to protect our operating plan and sustain performance.
What You’ll Do
- Identify & mitigate operational baggage issues whilst working collaboratively with the ops teams to balance performance and revenue.
- Identify large groups of customers at risk of misconnecting; work collaboratively with all areas to protect performance and revenue.
- Monitor the arrivals schedule, identify delays and short connects, and liaise with line areas to prioritise resources to manage the aircraft turn.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You’ll Bring To British Airways
- Excellent IT literacy, compiled with exceptional communication and relationship-building expertise.
- Ability to work under pressure within a dynamic operational environment is also critical.
Your Experience
- Experience in Baggage operations and system command and control processes is essential.
- Experience in managing BAU and disruption events.
- Experience in working within a multi-user control room environment.
- Experience of BA Baggage operation at LHR or similar is desirable.
- Possess a proactive and positive attitude taking ownership of any issues to deliver a resolution.
- Inquisitive nature, wanting to interrogate data and develop solutions to improve performance.
- Strong understanding of airport systems.
- Ability to hold an airside pass.
- Full UK driver’s manual license is valid for more than 06 months with a maximum of 03 points (or equivalent) to enable an airside driving permit.
- Willing and able to work shifts covering 7 days a week, 365 days a year.
What We Offer
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either!
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
NB: We reserve the right to close this vacancy before the advertised closing date in the event of a high volume of applications or a change in business priorities.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London