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The Baker Role
The Baker role is a hands-on position suited to someone with a genuine passion for viennoiserie, baking, and exceptional craftsmanship. Based within our production bakery, you will play a key role in producing best-in-class pastries and baked goods for our Houses, ensuring every item is crafted with precision, consistency, and attention to detail.
You will be actively involved in all aspects of the baking process, from dough preparation, lamination, and fermentation through to baking and finishing. Using strong technical knowledge and baking expertise, you will help maintain exceptional product quality and consistency across all production. Alongside this, you will uphold the highest standards of food safety, organisation, and cleanliness, while contributing to a positive and collaborative team environment that values quality, continuous improvement, and a shared passion for great baking.
Directly reports into (Line Manager): Bakery Production Manager
Key Responsibilities:
- Viennoiserie production - from-scratch lamination of pastry products in a high volume production bakery.
- Producing a wide range of cakes, cookies, and tarts for a growing number of WatchHouses.
- Utilise production schedules diligently to ensure daily orders are completed in full.
- Ensure consistent quality by following operating procedures and product specifications.
- Share knowledge and collaborate with Bakery Assistants to foster team development.
- Help to minimise wastage by following effective stock management principles.
- Maintain highest standards of both cleanliness and record keeping to ensure the bakery is fully compliant with food hygiene and health & safety regulations.
- Coordinate with management team to develop and launch seasonal products.
- Report any maintenance issues promptly to management to safeguard working environment.
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Key to this Role:
- 1 year lamination experience in a high-volume wholesale bakery.
- Good knowledge of fundamental kitchen and bakery techniques.
- A positive attitude and a desire to work collaboratively with the rest of the team - approaching all interactions with empathy.
- Genuine passion for food and desire to deliver best in class products to our Houses.
- Constant drive to improve, staying curious and focused on solutions.
- Diligence to go the extra step, keeping a close eye on every detail.
Working at WatchHouse
At WatchHouse, we are a people first business. We treat everyone with respect. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted, and inclusion expected.
A company where we believe in having the right person in the role; and personality, individuality, and uniqueness top the list of what we are looking for in applications and throughout our hiring process.
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We also know that everyone is different, and we value and respect diversity, standing up for equality and standing against any form of discrimination.
Decisions about and the treatment of people at work should be based on the individual’s abilities, skills, performance, and behavior - these should be assessed against the WatchHouse job description requirements for each individual role.
We are always patient and considerate towards others. Encouraging, approachable, and communicate brilliantly. We strive to be the best we can be, by giving and receiving regular and honest feedback in a professional manner.
We plan, prioritize, and are mindful and respect the time of others. We complete every task to the best of our ability. Always happy to ask for help, work in cohesion with other people/departments, and share successes.
We work to make WatchHouse an environment of trust and camaraderie, where others are inspired to play their part in working effectively together. Building strong relationships with others and demonstrating positive energy. We recognize and value the contribution of others across the business, working together to deliver the Modern Coffee experience to each and every person touched by our business.
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