Pukka
Bakery Assistant - Despatch
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Role Profile
Function – Despatch
Title – Bakery Assistant
Job Statement
The Bakery Assistant in Despatch is responsible for ensuring orders are picked correctly, safely, and in a timely fashion. They will follow all health and safety and food safety regulations and highlight any issues immediately.
Task
- Accurately case picking according to customer orders.
- Ensure all picked items match the correct quantity and product specifications.
- Handle cases with care to prevent damage and maintain quality.
- Follow health and safety, hygiene, and food safety regulations at all times.
- Operate warehouse equipment (pallet trucks, hand scanners, etc.) safely and efficiently.
- Work closely with the despatch team to ensure timely order completion.
- Assist with stock replenishment, rotation, and general housekeeping.
- Report any discrepancies, damaged goods, or shortages to the despatch L3 or FLM.
- Meet daily performance targets while maintaining high accuracy levels.
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Skill
Essential:
- Previous experience in a warehouse or picking/packing role
- Basic numeracy and literacy skills
- Ability to follow instructions and work to deadlines
- Good attention to detail and accuracy
- Knowledge of food safety and hygiene practices
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Desirable:
- Experience in a food distribution environment
- Familiarity with using handheld scanners or warehouse management systems
- Forklift or pallet truck experience (if applicable)
Behaviour
- Team Player – Works well with colleagues to ensure efficient warehouse operations
- Reliable & Punctual – Consistently on time and dependable
- Physically Fit – Capable of standing, walking, and lifting throughout the shift
- Proactive & Adaptable – Able to work under pressure and adapt to changing priorities
- Positive Attitude – Approaches tasks with enthusiasm and a strong work ethic
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