University Hospitals Birmingham NHS Foundation Trust
Band 2/3 Clinical Support Worker/ Healthcare Assistant
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Job Summary
Are you a compassionate, caring and considerate person? Are you looking for a role where you can make a real difference every day? If you are motivated by helping others and want to build a rewarding career in the NHS, our teams at Heartlands would like to hear from you.
We have multiple Healthcare Support Worker (HSW) vacancies across the hospital, supporting a wide range of services and patient pathways. Heartlands serves a richly diverse population, and no two days are ever the same.
This is a hands-on care role that can be physically and emotionally demanding. You may support people who are elderly, very unwell, distressed, confused, living with poor mental health, or at one of the most vulnerable points in their life. You will provide personal care with dignity and kindness, including supporting patients with washing, dressing, toileting, eating, drinking, and moving safely.
It is also a role where compassion is seen and felt every day. You will see the difference your care makes when a patient becomes more comfortable, begins to recover, feels reassured, or when a family feels supported during a difficult time.
All successful applicants will commence employment as a Band 2 Healthcare Support Worker and complete a structured competency programme. Following successful completion of the programme, individuals will progress to Band 3, recognising the enhanced skills and competencies achieved.
Main Duties, Tasks & Skills Required
As a Healthcare Support Worker, your work will be varied, challenging, and rewarding. You will support patients, families, and colleagues as part of a multidisciplinary team, helping to create a safe, caring, and positive experience for everyone who uses our services.
In This Role You Will:
- Communicate effectively with patients, relatives, and colleagues.
- Maintain accurate written and electronic patient records.
- Work collaboratively within the multidisciplinary team.
- Contribute to a safe, clean, and caring environment.
- Participate in mandatory training and ongoing professional development.
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To Be Eligible For Interview, Applicants Must Present Valid Photographic ID On The Day And Provide Evidence Of Both Maths And English Qualifications, Either:
- GCSE Maths and English (Grade C/4 or above) awarded by a UK examination board; or
- Functional Skills Level 2 in Maths and English.
Applicants with qualifications obtained outside the UK must provide an ENIC Statement of Comparability.
Successful applicants must be able to work a rotational shift pattern, including days, nights, weekends, and bank holidays. A minimum contract of 23 hours per week applies.
If you are committed to delivering outstanding patient care and want to build a rewarding career within the NHS, we would love to hear from you. Come and help us put the heart into Heartlands.
Interviews will be held in person on 29 and 30 September.
About Us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value, and feels valued. We do this by developing compassionate and culturally competent leaders, being values-driven in all that we do, and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such, we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long-term health condition, mental health, or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
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Job Description
Please note for a specific detailed job description for this vacancy please see attached job description.
Person Specification
Qualifications
Essential
Please refer to the attachments to confirm the qualifications required for each role.
Desirable
Please refer to the attachments to confirm the qualifications required for each role.
Experience
Essential
Please refer to the attachments to confirm the qualifications required for each role.
Desirable
Please refer to the attachments to confirm the qualifications required for each role.
Additional Criteria
Essential
Please refer to the attachments to confirm the qualifications required for each role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For Help With Your Application, Contact:
Sisa Ndlovu
Pay scheme
Agenda for Change
Band
Band 2
Salary
£25272.00 to £27476.00 Yearly
Contract
Permanent
Working pattern
Part-Time, Full-Time, Flexible Working
Reference number
15899
Job locations
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
Attachments
- Job Description JD PS - Band 2 Clinical Support Worker.pdf – 503KB Opens in a new window
- Additional document 1 JD PS - Band 3 Health Care Assistant.pdf – 515KB Opens in a new window
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