Band 3 Administrator - Diabetes and Bariatric Research Team

Detailed Job Description And Main Responsibilities

The post holder will have:

• Excellent communication skills
• A good working knowledge of the full range of Microsoft Office applications
• Previous administrative experience including dealing members of the public, prioritising and organising work, including filing

They must be able to communicate effectively with all groups of staff and patients via telephone, email and face-to-face.

The Main Duties Of The Post Will Involve

• Providing administrative support to the research teams as appropriate:
  • Entering data on to databases
  • Sending questionnaires to patients
  • Collecting Patient Reported Outcome Measure Scores from patients
  • Administration of research study documentation.
  • Maintaining accurate study records on individual study databases and the Trust R&D database.
• Providing support to the research team by:
  • Typing and amending documents
  • Photocopying, printing, sending emails as and when required
  • Using initiative to manage own workload independently, referring to Line Manager when difficulties are encountered
• Promoting systems and excellent communication between research infrastructure team and external parties and ensure this is maintained by:
  • Attending team meetings to provide/receive feedback
  • Ensuring there is an effective system in place for passing on messages
  • Maintaining a safe and secure working environment for self, internal and external visitors
  • Handling personal, sensitive (commercially and otherwise), confidential information.

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person specification

Education/Training/Qualifications

Essential criteria

• Level 3 qualifications (such as A levels, diploma level 3, NVQ 3 etc) or equivalent qualifications or relevant experience
• Maintain mandatory training required for the role
• Undertake and maintain ICH-GCP certification

Work Experience

Essential criteria

• Competent IT/digital literacy skills and expectation to develop these in line with the needs of the service
• Previous administrative or relevant experience
• Demonstrates continuous professional development (CPD).
• Effective communication, interpersonal, and influencing skills
• Able to prioritise, organise, and make decisions in relation to own work with support
• Attention to detail and ability to meet deadlines
• Willingness to support junior staff
• Able to deal with non-routine enquiries and situations

Knowledge/Skills/Abilities

Essential criteria

• Experience in administrative or research-related tasks.
• Experience in working to protocols, policies, and procedures

Desirable criteria

• Experience in contributing to service improvement or development

Personal Qualities

Essential criteria

• Adaptability and flexibility to meet the needs of the service
• Ability to work under pressure and promote a positive working environment

Desirable criteria

• Ability to be mobile to meet the needs of the post

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.

The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.

BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.

If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

Important

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.