Avon and Wiltshire Mental Health Partnership NHS Trust
Band 3 Clinical Services Administrator - Bristol
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About the Role
Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly and compassionate with enthusiasm for developing new skills? If this describes you then this could be the opportunity for you to join a progressive and forward thinking mental health service.
This varied and interesting role provides administrative support to the ward team. You will demonstrate good initiative and judgement, as you will have to work independently but also as part of the wider ward admin team. Good communication and organisational skills are vital. Service user care is at the heart of our work so empathy and compassion goes without saying.
Ideally you will have previous clerical and administrative experience and have a good working knowledge of Microsoft Office packages.
Key Responsibilities
- To provide comprehensive administration support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinary team.
- Being the first point of contact for that team, ward or department and could involve duties such as meeting and greeting visitors, receiving initial enquiries and directing telephone calls.
- Flexibility and reactivity to the current requests and demands.
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Requirements
- Empathy with/and or experience of working with people who have experienced mental health.
- A degree of resilience as some of the work can include details of a distressing nature.
- Full support is given by AWP through peer support, regular formal supervision and access to the Employee Assist programme.
About the Organisation
We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.
We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.
Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200 miles, to more than 1.8 million people.
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At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Right to Work in the UK
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
Contact Information
For further details / informal visits contact:
- Name: Agnes Randall
- Job title: Business Coordinator
- Email address: agnes.randall1@nhs.net
- Telephone number: 07354164123
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