University Hospitals Birmingham NHS Foundation Trust
Band 3 GPRU Coordinator
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Job Summary
Acute Medicine at QEH is seeking an organized and detail-focused GPRU Coordinator to join the team. This is a Band 3 permanent position based at QEH. The role requires working Monday to Friday, from 10:00 to 18:00 (subject to service hours).
The post holder will support the GP Receiving Unit and wider Acute Medicine services by accurately inputting and validating confidential patient data across multiple Trust systems. Utilizing various data sources and analytical tools, you will help produce timely reports on key performance indicators, including length of stay, triage and clinical assessment times, and discharge targets, to support clinical and operational decision-making.
In addition to data entry and analysis, the role includes a broad range of administrative duties for the Acute Medicine Directorate. These duties include maintaining accurate patient records, supporting data quality improvement activities, liaising with clinical staff and managers on data trends, and providing ad-hoc administrative support as required.
The ideal candidate will have strong Microsoft Office skills (particularly Excel), a proven track record of accuracy and attention to detail, and the ability to manage multiple tasks and meet strict deadlines while working confidently under their own initiative.
Main Duties, Tasks & Skills Required
- Accurately input confidential patient data into relevant systems in a timely manner, validating data across multiple Trust systems and data sources within strict time constraints.
- Prepare daily and monthly reports for Acute Medicine services, including the GP Receiving Unit, covering KPIs such as 1-hour length of stay, time to MSDEC transfer, time to AMU admission, time to discharge, 15-minute triage and 30-minute clinical assessment targets.
- Analyse complex information and data trends, producing reports and visualisations to support departmental and clinical decision-making.
- Liaise with clinical staff & managers to feed back data trends and support improved staff/team performance.
- Ensure data completeness, accuracy and compliance with data quality standards, identifying and correcting errors in data sets.
- Assist with data collection, extraction, analysis and validation to support data quality improvement activity, under the guidance of the Service Manager and Operational/Clinical Leads.
- Organise and maintain manual and electronic records, ensuring patient notes are correctly scanned and confidentiality is maintained at all times.
- Maintain auditable information resources relating to data quality and keep records of completed data collection & audits.
- Support the development of action plans to address data quality findings in conjunction with staff.
- Assist in the maintenance of electronic notes systems and attend meetings relevant to data quality.
- Provide ad-hoc administrative support.
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About Us
University Hospitals Birmingham NHS Foundation Trust aims to foster an inclusive culture where everyone feels they belong, can thrive, knows their value, and feels valued. They achieve this by developing compassionate and culturally competent leaders, being values-driven in all that they do, and creating a welcoming and inclusive workplace that thrives on the diversity of their people. They aim to attract and recruit talented individuals from all backgrounds and support each person to achieve their full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, they are committed to making reasonable adjustments needed for you to carry out your role.
Job Description
Please Note: For a detailed job description for this vacancy, please see the attached Job Description
Person Specification
Qualifications
Essential
- Good General Education (e.g. GCSE English and Maths A-C GCSE LEVEL 9-4)
- Business Administration NVQ level 3 or equivalent experience in an administrative environment
Desirable
- Working knowledge of medical terminology
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Experience
Essential
- High level of competence in Microsoft Office programmes, including Excel, Word, PowerPoint, Access, etc.
- Excellent track record in accuracy.
- Familiar with basic data manipulation including identification, accessing, and downloading of data, design set up, and development of data entry systems.
Desirable
- Advanced Excel skills.
- Some knowledge of medical terms to aid in understanding clinical processes and the recording of precise information.
Additional Criteria
Essential
- Ability to work well under pressure and achieve deadlines.
- Identifies problems and suggests solutions or improvements.
- Able to extract, collate, analyse, and validate basic data.
- Ability to work under own initiative.
- Self-motivated.
- Effective team worker.
- Attention to detail.
- Logical approach.
- Professional attitude.
- Enthusiastic.
- Professional appearance and compliant with Trust Dress Code.
- Builds positive relationships with health professionals.
- Focuses on team objectives.
- Positive, reliable, and enthusiastic to achieve service needs.
Desirable
- Identifies how different information interrelates.
- Flexible.
- Demonstrates willingness to achieve and progress within the organisation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For Help With Your Application, Contact
Anum Nazir
anum.nazir@uhb.nhs.uk
0121 371 8498
Pay scheme
Agenda for Change
Band
Band 3
Salary
£25,760.00 to £27,476.00 Yearly
Contract
Permanent
Working pattern
Full-Time, Flexible Working
Reference number
15859
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Attachments
- Job Description
- [Band 3 JD PS.pdf – 461KB](Opens in a new window)
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