University Hospitals Birmingham NHS Foundation Trust
Band 3 Medical Secretary-Urology
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Summary
To provide secretarial support to the Medical Secretaries/Supervisors with particular responsibility for audio typing clinic letters, discharge summaries, general copy typing correspondence. To provide administrative support to the department/clinical team.
The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Medical Secretaries/Supervisors.
Main Duties, Tasks & Skills Required
- The successful candidate will daily be touch typing from audio and/or copy type from written documentation the following documents: clinic letters; results letters; discharge summaries. This requires an understanding of medical terminology, phraseology, and medications. Some documents may be of a complex or distressing nature.
- Arranging patients' appointments as required and any other administrative duties directed by the Medical Secretaries/Supervisors.
- To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature.
- Ensure that clinic letters are sent out in accordance with the locally agreed time limits. Receiving and dealing with telephone enquiries as appropriate.
- You will be expected to input and look up patient data on Trust IT systems in accordance with Trust policy.
- To ensure Consultant's post is opened daily and dealt with accordingly.
- To assist colleagues as directed by the Medical Secretaries/Supervisors in times of pressure of work.
- Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department.
- Photocopying, Scanning letters and documents as required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About Us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job Description
Please note for a specific detailed job description for this vacancy please see attached job description.
Person specification
Qualifications
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Essential
- Good general education (eg GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ Level 3 or equivalent experience in a clerical environment
Desirable
- AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
Experience
Essential
- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (eg Word, Excel and Outlook)
- Experience of using IT systems
Desirable
- Experience of working in a busy environment
- Experience of working in Healthcare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For Help With Your Application, Contact
Claire Hussain
01213715736
Pay scheme
Agenda for Change
Band
Band 3
Salary
£25760.00 to £27476.00 Yearly
Contract
Permanent
Working pattern
Full-Time, Flexible Working
Reference number
304-1101048-2
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Attachments
- Job Description
- JD PS - Band 3 Medical Secretary.pdf – 581KB Opens in a new window
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills