University Hospitals Birmingham NHS Foundation Trust
Band 3 Part Time Medical Secretary (Support) in Oral and Maxillofacial
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Job Summary
If you are looking to work alongside a friendly team and have an empathetic ear with amazing typing skills and are a quick learner, come and join our team. The role is to support the typing of clinic letters and documents, book appointments, and liaise with patients and third parties, and therefore, a good telephone manner is needed. The successful candidate would also be supporting the Senior Medical Secretaries when they are away with support for typing and other duties befitting the role.
Main Duties, Tasks & Skills Required
We are looking for a Part-time (15hrs pw) Medical Support Secretary whose duties will include:
- Typing of clinic letters and documents
- Booking appointments
- Liaising with patients and third parties over the telephone with incoming and outgoing calls
- Ensuring that the patients pathway is accurately recorded and documented to ensure smooth transition through the department
About Us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value, and feels valued. We do this by developing compassionate and culturally competent leaders, being values-driven in all that we do, and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. We want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long-term health condition, mental health, or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
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Job Description
Please Note: For a detailed job description for this vacancy, please see attached Job Description
Person specification
Qualifications
Essential
- Good General Education (e.g., GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in a clerical environment
Desirable
- AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
Experience
Essential
- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (e.g., Word, Excel, and Outlook)
- Experience of using IT systems
Desirable
- Experience of working in a busy environment
- Experience of working in Healthcare
Additional Criteria
Essential
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Mature, open, and flexible approach to work
- Demonstrates care and compassion
- Good inter-personal and communication skills
- Good organizational skills
- Team Player
- Conscientious
- Demonstrates reliability, motivation, and commitment
- Ability to travel to multiple sites
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Desirable
- Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For Help With Your Application, Contact
Sharon Dillon
01213715029
Pay scheme
Agenda for Change
Band
Band 3
Salary
£25,760.00 to £27,476.00 Yearly
Contract
Permanent
Working pattern
Part-Time, Flexible Working
Reference number
304-1099833-1
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Attachments
[Job Description](Band 3 Medical Secretary jd ps .pdf – 512KB) Opens in a new window
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