Avon and Wiltshire Mental Health Partnership NHS Trust
Band 3 Support Receptionist - Bristol
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Band 3: SUPPORT RECEPTIONIST
Support for sites based in North and Central Bristol
An opportunity has arisen for a Front of House Support Receptionist to join our friendly administration team.
Our receptions are open & staffed between 09:00 and 17:00 Monday to Friday. There can be no variation of these hours.
The post holder will be required to provide cover for reception/post room duties at SFM West Admin North sites. Support for West Admin North controls Assurances
Sites include
- Gloucester House at Southmead Hospital.
- The Greenway Centre in Southmead, Bristol.
- Campbell House, a Central Bristol location just behind the Bristol Royal Infirmary.
- FM Hub, Chapel Way St Anne's, Bristol.
- Speedwell Clinic, Whitefield Road, Bristol.
Right to Work in the UK: This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
Training at each base will be provided in respect of the role and on bespoke systems i.e. room bookings.
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The role will provide a central point of contact for the building or site, as well as provision of front of house reception & post room duties. You will be dealing directly with members of the public, carers, service users and their families.
Some understanding of mental healthcare service provision is desirable.
Previous experience of working in a reception environment is required; there will be administrative tasks within the role requiring PC skills.
We are looking for excellent communication and organisational skills together with a confident and pleasant telephone manner. Attention to detail and ability to multitask under pressure are skills that are vital in this busy role.
We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.
We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.
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Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200 miles, to more than 1.8 million people.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
For further details / informal visits contact:
- Name: Jacqueline Williams
- Job title: Reception & Finance Administrator
- Email address: jacquelinewilliams3@nhs.net
- Telephone number: 07563465547
David Hand
- Email address: davidhand@nhs.net
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