NELFT NHS Foundation Trust
Band 3 Support, Time and Recovery Worker / Health Care Assistant
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Overview
An opportunity has emerged for a motivated and appropriately skilled Health Care Assistant / Support, Time & Recovery Worker (STR Worker) to join the award-winning Dementia Crisis Support team.
The team covers a large geographical area - Basildon, Brentwood, and Thurrock. We support service users and their carers in their own homes and in residential and nursing care homes. The team is based at Corringham Integrated Medical and Wellbeing Centre.
The team’s aim is to support people in their usual place of residence and to avoid a Hospital admission.
We are looking to appoint an experienced, highly motivated, enthusiastic, flexible, and resourceful individual who is committed to providing support and assistance to service users and their carers who live with Dementia.
You will need experience of working with adults living with dementia and an interest in working with service users in a community setting.
Due to the community-based nature of this role, you will need to have a valid UK Driving Licence and access to a car.
The successful candidate will need to be flexible and passionate about providing good quality Dementia care. The candidate will need to effectively travel across a wide geographical patch, and public transport is limited.
In return, we offer regular support. There are many opportunities for further training and for developing new skills and knowledge. The team is supportive and caring.
Please note - You must have lived experience or work experience of working with patients with dementia please highlight this in your supporting statement.
Main Duties of the Job
The Successful Applicant Should
- Be able to evidence a good General Education to GCSE or equivalent
- Have relevant experience in working with people who live with Dementia where a degree of autonomous working has been required.
- Demonstrate a knowledge of an understanding of the need to use an enabling approach
- Be able to demonstrate the ability to work on their own initiative, have good time management skills, and be able to prioritise workload effectively.
- Be able to demonstrate well-developed interpersonal skills especially when handling conflict and change, and should have the appropriate skills to facilitate the resolution of difficulties.
- Show willingness to work unsocial hours when necessary and be able to provide high levels of emotional and practical support to service users and carers. The services operational hours are Monday to Friday 9am to 7pm and weekends and bank holidays 9am to 5pm. These shifts will be on a rota basis.
- The post can be emotionally demanding and the applicant will be expected to be able to address and explore this within supervision, team meetings, and also within informal work-related support systems.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The team provides assessment, advice, and treatment. We also act as a signposting service to other teams and organisations as appropriate. Dementia Crisis Support Team offers individual interventions for service users and their carers aimed towards preventing a Hospital admission and supporting the recovery of the crisis.
Detailed Job Description and Main Responsibilities
The postholder is expected to be flexible in the performance of duties associated with this post. All jobs are subject to change and review from time to time.
The Directorate requires that there will be no discrimination on the grounds of gender, age, disability, marital status, sexual orientation, creed/religion, ethnic or national origin in any matters to do with employment or the provision of services.
All staff are required to sign and abide by the Directorates confidentiality agreement.
To comply with safety instructions associated with their employment.
To use information systems including information technology and be willing to undertake appropriate training.
Working for Us
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.
Our Values 2025 - 2030
Working with our colleagues, patients, and carers, we have co-produced three new values that we aim to embed within our culture here at NELFT.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
They Are
- We are kind.
- We are respectful.
- We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks, which will include mandatory training, systems training, and the allocation of equipment. As part of the process, new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing, and key processes. The induction will be held at our head office in Goodmayes Hospital.
Probationary Period
This post will be subject to a probationary period.
High Cost Area Supplement Fringe (Basildon, Thurrock, Brentwood, Harlow, and Dartford only)
This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,303 to a maximum of £2,198 p.a. pro rata for part time).
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.
Use of AI
We value applications that genuinely reflect each candidate’s own skills, experience, and motivations. We therefore strongly discourage the use of AI-generated content in applications.
Applications should be written in your own words and accurately represent your knowledge, skills, and experience.
We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content.
Please See The Attached Job Description And Person Specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.
Nikki Warden, Operational lead
07740 539682
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London