Birmingham and Solihull Mental Health NHS Foundation Trust
Band 4 Business Support Administrator - Learning Disabilities & Autism

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About the Role
This is an exciting opportunity for a highly motivated and experienced administrator. The successful post holder will be responsible for providing high-level administrative support to the Mental Health, Learning Disabilities and Autism Team, providing a comprehensive support service with a range of administrative and IT skills and knowledge of procedures, protocols, and functions. The post holder will organise Care (Education) and Treatment Reviews (C(E)TRs) and programme meetings, ensuring that data systems are kept up to date and accurate.
The post holder is expected to work flexibly to ensure that a high-quality administrative and support service is maintained at all times. They will provide administrative support to the Mental Health, Learning Disabilities and Autism Team including:
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- Organising C(E)TRs
- Supporting programme meetings
- Developing databases and updating system records
- Supporting invoicing processes
- Ensuring records are kept up to date
- Maintaining an oversight of a shared inbox and prompt response to content
About Us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialized services nationally. We also offer medical, nursing, and psychology training and are proud of our international reputation for both research and innovation.


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Our population is culturally diverse, characterized in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive, and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Contact Information
For further details/informal visits contact:
- Name: Hayley Dilloway
- Job title: Senior Clinical Quality Assurance Manager
- Email address: Hayley.dilloway@nhs.net
- Telephone number: 000000000000
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